FAQs for Students

 

Password Resets

https://myaccount.ucl.ac.uk/changepw

VPN access

https://www.ucl.ac.uk/isd/services/get-connected/ucl-virtual-private-net...

Desktop @ UCL Anywhere access

https://www.ucl.ac.uk/isd/services/computers/remote-access/desktopucl-an...

New student connection guides

https://www.ucl.ac.uk/isd/it-essentials-for-new-students

Link to how to guides search engine

https://www.ucl.ac.uk/isd/how-to-guides?collection=drupal-isd-howto&

 Eduroam guides

https://www.ucl.ac.uk/isd/services/get-connected/wi-fi-wireless-networks...

Portico guides

https://www.ucl.ac.uk/srs/portico/general-troubleshooting

Software database and applications how to guides

https://search2.ucl.ac.uk/s/search.html?query=&collection=drupal-isd-how...

 

For a more extensive list of activities please visit the UCL task library, which we are working on adding to.

If you have any feedback or queries regarding these Professional Services Hub pages, please email psh.ci@ucl.ac.uk