UCL Learning Portfolio


Essential Skills for Being More Assertive
Course Description:

This 90-minute virtual workshop will provide attendees with a range of techniques to be more assertive and use a more confident approach when developing productive working relationships.

This session will cover:

  • How assertiveness assists in dealing with others and different situations
  • Communicating with more confidence  
  • Developing positive, assertive responses to a wide range of situations


By the end of this course, you will be able to:

  • Understand assertiveness
  • use a range of tips/techniques for being more assertive
  • be assertive in four easy steps
  • use a technique to be assertive without being aggressive

JJ Lynch is Managing Director of Leading-Edge Leadership. He is a highly experienced trainer, coach and motivational speaker. JJ’s anecdotal style and his ability to relate the content of his work to real-life insights and practical everyday examples make for a truly engaging learning experience. 

Intended Audience:
All staff
Target Audience: UCL Staff only
Register Interest in future dates Register Interest

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