UCL Learning Portfolio


Courageous Conversations Series
Course Description:

Build skill and confidence in holding courageous or breakthrough conversations in this two-part webinar. Address difficult issues in a firm, sensitive and respectful way, enhance relationships and create effective change.

In Part One, understand principles, skills and best practices in holding courageous conversations. Learn how to plan and prepare, challenge unhelpful limiting beliefs, effectively structure the conversation and know how to give feedback.

Part Two uses ' Forum Theatre' to consolidate learning as actors role-play challenging conversations and participants feedback to direct a best practice approach.

Please note, the session comprises two 105-minute virtual workshops, run in the morning (10:00-11:45) and afternoon (14:00-15:45) on the same day. Please note, you will need to attend both parts of the course.


By the end of this course, you will be able to:

  • Understand the benefits of holding a courageous conversation
  • Be aware of how to prepare and structure a courageous conversation effectively.
  • Understand skills involved, and challenge unhelpful limiting beliefs.
Intended Audience:
All managerial staff
Target Audience: UCL Staff only
08/02/2022 - 08/02/2022  (Enrol between 04/08/2021 and Open) Enrol

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