UCL Learning Portfolio


Working Smarter: Saying No
Course Description:

Getting the balance right between supporting colleagues and students and protecting space for important work can be really hard. With so much that needs doing and not enough help, it can feel like the only option is to work longer and harder just to keep things going. There’s no time for anything strategic or for working ahead so it can feel we are always in a crisis. There is a risk of burnout and a danger you don’t get time for really important work.

The only way out is to break the cycle, put clear boundaries in place and say no to some things so that other things get done. Yet saying no is really hard. 

This bitesize workshop explores why we struggle and gives you tools and ideas as well as space to practice ways to set boundaries and say no without damaging relationships or reputation. You’ll leave confident, determined, and equipped to push back and make space for yourself and your most important work. 

  • Why saying no is hard
  • Why you need to learn how to say no
  • Ways of saying no that you can try

This workshop is a bitesize taster session and cannot go into depth on all specific instances.  It works alongside the Working Smarter programme module Creating Space for Important Work.

Working Smarter can be accessed via the HR pages on the UCL website.

You can enrol on the programme here:


You’ll need to be logged into to your UCL account.

Moyra Scott is Lead Productivity Coach at Then Somehow and co-creator of the Working Smarter programme. She specialises in enabling people to do more great work and take control of their diaries, inboxes and work-life balance. Her mission is to help make work more engaging and less stressful. 

Intended Audience:
Open to all. Primarily intended for Academic, Technical and Professional Services staff of all grades. It will be of particular interest to managers.
Target Audience: UCL Staff only
23/03/2022 - 23/03/2022  (Enrol between 01/02/2022 and 16/03/2022) Enrol

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