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The Registrar's Office: teams and responsibilities

Information about The Registrar's Office, including our broad responsibilities and contact details. This information is intended for use by UCL staff.

The Registrar’s Office is dedicated to the management of Student & Registry Services (SRS) with a particular focus on; resources (people, equipment and space), leading and coordinating UCL’s welcome and induction for new students and providing advice and guidance to all departments on matters regarding Office for Students, Prevent Duty, CMA and Data Protection legislation where it relates to SRS processes.


Registrar’s Office

Responsibilities include:

  • Manage the provision of office space and equipment for SRS staff.
  • Oversee the HR operations for SRS, including recruitment, induction, probation, appraisal, staff development and equality and inclusion.
  • Liaising with Finance and managing the financial activities of the Registrar’s Office.
  • Ensure that SRS has in place appropriate approaches to ensure compliance with UCL Health and Safety, Fire Safety and other policies and regulations for the conduct and safety of staff.
  • Organise cross SRS events.

Email: srs-hr@ucl.ac.uk for general enquiries
Location: Floor 3, Bidborough House


Student Welcome and Induction team 

Responsibilities include: 

  • Lead the co-ordination of welcome and induction events and communications  
  • Provide pre-arrival support and online provision 
  • Work with colleagues in Student Records, Admissions and Security to enrol and onboard new students 
  • Administer the Transition Mentor Programme  
  • Support and advise professional and academic services with their welcome and induction plans 

Email: welcome@ucl.ac.uk
Location: Floor 3, Bidborough House


Compliance team  

Responsibilities include:  

  • Provide advice and guidance to all departments on matters regarding Office for Students, Prevent Duty, Consumer Marketing Authority and Data Protection legislation where it relates to SRS processes.  
  • Provide support with the Disclosure and Barring Service student process  
  • Maintain SRS compliance guidance webpages  
  • Undertake internal audits of compliance across SRS  
  • Provide information to external regulating bodies as requested

Email: srs-compliance@ucl.ac.uk 
Location: Floor 3, Bidborough House