New Return to Study workflow for students on interruption

We are redesigning the Interruptions workflow on Portico. This will provide a simpler, more intuitive process for students and staff. The look and feel of the Interruptions workflow will be very similar to the Programme Transfer and Programme Withdrawals workflows, providing consistency in user experience for staff and students across Change of Circumstances. In August, we launched our new workflow for taught students for submit their interruption request.  

On 12 November, we will launch the new, enhanced Return to Study workflow.  

Benefits will include:  

• All legacy data in the same place 

• Greater transparency of different statuses for departments and other staff involved in the process, like the other change of circumstances workflows 

• Ability for staff to see emails that have been sent to students 

• Improved reporting for all colleagues involved in the process 

• More reminders for students who have not engaged with the steps 

• Checklists for staff and students 

Information and guidance for staff using this workflow will be provided on our Staff Interruptions webpage. 

Note: From 12 November, the Return to Study process for students currently on interruption will take place on the new workflow. These students will appear in the workflow, marked as “Legacy” to show that they have been transferred into the workflow.   

New Interruptions workflow for PGR students  

We have been working closely with the PGR teams to agree some minor adaptations to enable the PGR Interruptions process (currently paper based) to also use the workflow. 

We are currently testing the PGR workflow with a number of PGR colleagues and we anticipate that the PGR workflow will be in place from mid-November. Communications and guidance will be provided for PGR staff and students.

Contact details for further information: currentstudent@ucl.ac.uk