6-9 December: Annual SITS/Portico upgrade

This is a reminder that the next SITS/Portico upgrade to version 10.8 will begin promptly at 5pm on Friday 6 December. Portico and associated services, such as online payments, UCL Select and the Applicant Portal will be unavailable during this time.

Access to Portico is expected to be restored from 10am on Monday 9 December. Associated services will also be made available at or shortly after this time.

While Portico is offline, it will not be possible for students to submit delayed assessment permits (DAPs) or extenuating circumstances (EC) claims. Staff are encouraged to process EC claims in-progress ahead of the outage where possible. For further guidance to support your students, please refer to the advice on DAPs and EC claims during the Portico outage.

Extensive testing of the new version of SITS has been carried out by a wide range of user and support teams to ensure the processes and functions you currently use in Portico will continue to operate as expected after the upgrade. This includes services that take data from Portico, such as Moodle and the timetabling system (CMIS).

Please share this information with your colleagues to help with planning around this down time. Advanced notice of this interruption of service has been placed on the Portico login screen and is being communicated to staff and students via various channels.

Please accept our apologies for any inconvenience caused by this necessary interruption of service.

Contact email for further information: Portico Governance