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Key information and training materials about our EC system on Portico.
Context
Students should submit EC claims on Portico. These claims will be routed to the relevant Department EC Panel (DECP) for review. DECPs can accept / reject claims or request further information from the student as applicable. They can also escalate claims to Faculty EC panels where necessary.
Student information, guidance and FAQs on submitting EC claims is available on our Apply for Extenuating Circumstances webpage.
Updates
Find out about recent EC system, process and guidance updates on our ECs continuous improvement webpage.
Extenuating Circumstances Staff User Guidance
The following user guides are available:
Extenuating Circumstances User Guide for Staff
Extenuating Circumstances Panel Management
Extenuating Circumstances Reporting
Email notifications
These slides provide an overview of the EC related email notifications that are sent from Portico: EC system generated email overview
The content of the three emails sent to students is provided here: ECsOnline email notifications to students
The content of the three emails sent to staff is provided here: ECsOnline email notifications to staff
Frequently asked questions
System Demonstration
EC system demo and Q&A.
Please note session content starts at 4 minutes 40