During term time the Student Psychological and Counselling Services (SPCS) registration form is available online Monday to Thursday from 8.00am to 11.00pm and Fridays from 8.00am to 3.00pm, excluding bank holidays. 

Out of term time the SPCS registration form is available online Monday to Thursday from 9.00am to 5.00pm and Fridays from 9.00am to 3.00pm, excluding bank holidays. For more information about accessing support you may find the resources below helpful:

Resources and information 

A wide range of useful information is available on the Student Support and Wellbeing website.

Emergency support

In an emergency (for example, if you are in immediate danger of harming yourself or others), always phone 999 (or your local equivalent if you are overseas) or make your way to the Accident and Emergency Department (A&E) at your local hospital. The closest A&E to the main UCL campus is at University College London Hospital located on Euston Road between Warren Street and Euston Square stations. You can also contact Camden and Islington's Mental Health Crisis Assessment service by calling their support line on 0800 917 3333 open 24 hours a day, 7 days a week.

This includes dedicated information for those experiencing suicidal thoughts as well as those supporting others who may be feeling suicidal.

UCL 24/7 Student Support Line 

UCL 24/7 Student Support Line is a free, confidential wellbeing support service available 24-hours a day, 7 days a week, 365 days a year.

You can talk to an adviser by phone on: +44 (0) 808 238 0077.

24/7 support and external organisations

The Samaritans offer support 24 hours a day, 365 days a year, and you can contact them to talk about anything that’s troubling you, no matter how large or small the issue. The Samaritans can be contacted by calling 116 123.

Befrienders Worldwide is a global network of similar listening organisations – visit their website to find a support service near you if you are overseas.


If you would like to submit a freedom of information (FOI) request or a request relating to your data under the General Data Protection Regulation (GDPR), please contact foi@ucl.ac.uk or data-protection@ucl.ac.uk respectively