During term time the SPCS registration form is available online Monday to Thursday from 8.00am to 11.00pm and Fridays from 8.00am to 3.00pm. 


During out of term time the SPCS registration form is available online Monday to Thursday from 9.00am to 5.00pm and Fridays 9.00am to 3.00pm. 
 

For information about accessing support you may find the information below helpful:   

EMERGENCY SUPPORT


Student Psychological and Counselling Services does not provide crisis support.

In an emergency (for example, if you are in immediate danger of harming yourself or others), always phone 999 (or your local equivalent if you are overseas) or make your way to the Accident and Emergency Department (A&E) at your local hospital. The closest A&E to the main UCL campus is at University College Hospital located on Euston Road between Warren Street and Euston Square stations.  

Crisis care for residents of Camden and Islington webpage


 Resources and information 

A wide range of useful information is available on the Student Support and Wellbeing website. This includes dedicated information for those experiencing suicidal thoughts as well as those supporting others who may be feeling suicidal.  

 

Phone and online support   

UCL Student Support and Wellbeing works in partnership with Care First to provide support to students out of office hours, including the duration of the winter break. Care First can be contacted by calling +44 (0)800 197 4510. You will need to provide your name and UCL student number to speak to one of Care Firsts professionally qualified and accredited advisers.  

You can also speak to a Care First adviser online through one-to-one instant messaging. This is available through the Care First Lifestyle website (username = uclstudent / password = bentham)   

Contact your GP

While you are waiting for your appointment with us, you could arrange to meet with your GP to discuss what alternative support they may be able to offer you.

 

If you are in the UK and not registered with a GP, click here to find your nearest GP.


Global Student Assistance Programme  

Students who are currently overseas can access support through our Global Student Assistance Programme, which provides free, confidential support anytime, any day whilst you're abroad for a variety of professional or personal matters.  

You can contact the Global Student Assistance Programme from outside the UK by calling +44 (0)1452 623 246.  

 

24/7 support and external organisations 

The  Samaritans offer support 24 hours a day, 365 days a year, and you can contact them to talk about anything thats troubling you, no matter how large or small the issue. The Samaritans can be contacted by calling 116 123.  

Nightline 

Free confidential support and practical information for students. 

6pm-8am term time 

Tel: 0207 631 0101 


Ieso

Online therapy available free of charge if you live in or are registered with a GP in Camden.

Tel: 01954 230 066 between 9am and 5.30pm 



Befrienders Worldwide is a global network of similar listening organisations  visit their website to find a support service near you if you are overseas.  

 

SilverCloud is an online cognitive behavioural therapy (CBT) platform, that offers online wellbeing support to UCL students. CBT helps you to identify and challenge negative thought and behavioural patterns that impact how you are feeling so that you can make changes for the better.  

This evidence-based programme consists of 21 modules (including Anxiety, Depression, Mindfulness and Panic) and includes interactive tools, activities and videos for you to complete in your own time. Sign up to SilverCloud using your UCL credentials.  

Online Courses
Learn to overcome your anxiety and manage stress

 

For more information about other sources of support also available to you visit our website.