Extenuating Circumstances

Information and resources for undergraduate students facing health and welfare issues

Do

Apply only for short-term, unexpected issues

Extenuating Circumstances are designed for sudden problems beyond your control, not for ongoing situations.

Use the Student Support Framework for long-term conditions

If you have an ongoing health condition or disability, this is the correct route for support instead of ECs.

Apply for special exam arrangements if you have a medical condition

If a medical condition will affect your exams, apply in advance for special arrangements.

Use your Reasonable Academic Adjustments where relevant

If you already have Reasonable Academic Adjustments in place, this should normally cover your needs unless something new arises.

Submit claims via Portico

All EC applications must go through Portico, where you’ll also receive the outcome.

Don't

Apply for ECs for ongoing or long-term issues

If your situation is already covered by Reasonable Academic Adjustments or long-term support, ECs are not the right process.

Expect ECs to cover routine IT problems

Issues like printer errors, Wi-Fi drops, or corrupted files are not valid reasons for ECs. Always back up your work.

Leave it too late to apply

ECs must be submitted before results are published, and ideally before or very soon after a deadline or exam.

Get Advice on Extenuating Circumstances

If you need guidance on submitting an EC claim or support with studies, contact the relevant staff below.

Got questions? Get in touch.

Contact us if you have any questions about studying Geography at UCL.