Chapter 2.4 - Contractor management

UCL Estates manages various construction, cleaning, waste removal, security, asbestos surveying and removal, catering, BMS, fire alarms, lifts and chillers maintenance and water hygiene contractors.

To successfully manage contractors UCL Estates has a set of Standards, Policies and Procedures that form Employers' Requirements to which contractors must adhere to.

To ensure adherence UCL Services Contracts Managers and Project Officers are tasked to monitor contractors’ health and safety performance via frequent inspections, unannounced workplace visits and evaluations of Key Performance Indicators.

Inspection reports are recorded on UCL online reporting tool riskNET which allows UCL to analyse reports and act on identified health and safety shortcomings.