Undergraduate prospectus 2021


All students

These pages show the support services available to all students at UCL.

Transition Programme

UCL's Transition Programme is designed to help you settle in and adapt to university life, providing you with a mentor and information and social sessions to help you find your feet.

When you arrive you will be assigned a mentor from your teaching programme who will provide help and advice, and facilitate informal first-year discussion groups.

UCL's Transition Programme

Personal Tutors

You'll be assigned your own Personal Tutor who can give you academic guidance and steer you towards any help you might need on practical and personal matters.

In addition, your Departmental Tutor and Faculty Tutor are available for advice. UCL Student Support co-ordinates all aspects of student welfare.

UCL Student Support

Support for current students

After you've arrived to take up your studies, our walk-in Student Centre can provide you with any help and guidance you might need, whether you're from overseas or from the UK.

Our International Student Support team organises the International Students' Orientation Programme (ISOP), to help new international students adjust to life at UCL.

Support for students with disabilities

UCL welcomes applications from disabled students and Student Disability Services is here to provide support to anyone with a condition which has a long-term and adverse effect on studying. This includes anyone with a long-term medical condition, physical disability, sensory impairment, specific learning difficulty (e.g. dyslexia), or mental health issue.

We provide information and advice to all disabled UCL students, and organise support in areas such as note-taking, communication, mentoring and study skills tuition. Our facilities include a dedicated IT suite equipped with a range of specialist equipment and software. Every person is treated as an individual, and we invite you to contact us as early as possible so that we can consider your needs and tailor our support accordingly. This applies to all students - home, EU and international.

You're invited to contact us as early as possible so that we can discuss your needs in detail. If you're a wheelchair user or mobility impaired we strongly encourage you to come and visit UCL to find out more about the physical environment. We are happy to meet with you to advise and plan about access across our campus. We can offer funding for travel from your home (in the UK) to UCL, plus the cost of an overnight stay in a hotel for you and someone to accompany you if you wish.

Please also see the UCL Accommodation website for information about UCL accommodation for students with disabilities.

Student Psychological Services

If you are experiencing any emotional or psychological difficulties, you can book a confidential appointment to talk with one of our trained and experienced Student Psychological Services staff.

After this initial discussion you may be offered short-term individual counselling, cognitive behavioural therapy, a personal development workshop or psychiatric consultation.

We can also give you advice on how to access specialised psychological services outside UCL.

Student Psychological Services

Support for care leavers

If you're applying to higher education from a care background, we know that you can face additional issues. We are committed to supporting young people in care and offer specific events, tours and visits for care leavers. If you would like to arrange a visit to UCL please get in touch.

Access and Widening Participation

Ridgmount Practice, NHS GP surgery

UCL students can register with the Ridgmount Practice, which is a short walk away from the main Bloomsbury campus, at 8 Ridgmount Street, London WC1E 7AA.

Ridgmount Practice

Dental Practice

The Dental Centre is located at 139 Euston Road, opposite the British Library near the Bloomsbury campus.

The Dental Centre

UCL Day Nursery

UCL's Day Nursery can accommodate children from three months to five years old.

UCL's Day Nursery

Students' Union UCL Advice Service

Based in Students' Union UCL, the Advice Service's highly trained advisers are on hand to help you with a range of issues from legal matters and immigration to housing and academic problems.

UCL's Advice Service

Student Support website

Our student support website is a portal to a wide range of information and advice about student life.

UCL's student support website