Frequently asked questions
You will find many of the questions you may have about accommodation at
UCL answered by reading the content on this website.
However, in order to help you to find what you want to know more easily, we have produced a leaflet which includes a series of questions which are frequently raised.
Many of the questions for prospective students are covered
in the accordions listed below. Any references made to page numbers
refer to the Frequently Asked Questions booklet (PDF).
For further assistance, please contact the UCL Student Residences Office.
- What is the deadline to apply for accommodation?
For undergraduate and non-degree exchange students, the deadline is 31 May of the year of entry. You must firmly accept your offer to study at UCL by 31 May to be guaranteed accommodation. See the eligibility criteria for more details.
For graduate students, we can only offer accommodation to international (non UK/EU) students who meet the eligibility criteria. The deadline is 30 June of the year of entry. You must firmly accept your offer to study at UCL by 30 June to be guaranteed accommodation.
- Can I still apply for accommodation if I have missed the deadline?
You can still apply for accommodation, however, given the expected demand for accommodation it is unlikely that late applicants will receive an offer of a place. We strongly recommend that you secure alternative accommodation; you are advised to contact the University of London Housing Services for private sector assistance and consult the list of private accommodation providers.
- I received an offer to study at UCL after the accommodation deadline; am I still guaranteed a place?
No, accommodation is not guaranteed, even if you received an offer to study at UCL after the accommodation deadline. You can still apply for accommodation, however, given the expected demand for accommodation it is unlikely that late applicants will receive an offer of a place. We strongly recommend that you secure alternative accommodation; you are advised to contact the University of London Housing Services for private sector assistance and consult the list of private accommodation providers.
- When will I receive a response?
You will receive a response by email. When you receive a response depends on your offer status:
Unconditional Firm - July
Conditional Firm - mid August (post-results)
Exchange - July/August
Unconditional Firm - late July/August
Conditional Firm - late July/August
Please note that students holding a conditional offer will receive an accommodation offer after their offer status changes to unconditional.
- I plan to defer my entry to UCL. Should I still complete the online application for accommodation?
No, an application is not required for the year deferring. You must ensure that you apply by the deadline (31 May for undergraduate applicants) of the year you plan to enrol at UCL.
- I received an email informing me that I am unable to secure UCL housing prior to the start of term, what should I do?
For assistance with private sector housing, you should contact the University of London Housing Services.In addition to providing private sector housing assistance, the University of London Housing Services runs a Property Management Unit, providing centrally managed self-catering flats and houses for full-time students.
A list of private accommodation providers is also given on this website. You should contact the organisation you are interested in directly.
The waiting list for UCL Residences opens online on Monday, 21 September 2015 for prospective students, and Monday, 28 September 2015 for returning students.
The Intercollegiate Hall waiting list opens on Wednesday, 2 September 2015 and will remain open until 1pm on Thursday, 2 September 2015. Visit their web pages for full details about the application procedure.
Allocation of places
- On the application for accommodation where can I state a preference for a particular hall or house?
You do not get to choose a particular residence as accommodation is randomly allocated. You do have the opportunity on the accommodation application to indicate a preference for catered or self-catered accommodation.
On the application if you apply for catered accommodation you can indicate two Intercollegiate Hall preferences.
- How is the accommodation allocated?
The allocation process takes into account the type of accommodation preferred, as indicated on the application (i.e. catered or self-catered), the amount budgeted for each week and the one most important factor (e.g. en suite or proximity).
- How is it decided who rooms together?
Once you have been allocated a place in a UCL residence, the residence staff will decide which room to assign you to. The method of room allocations differs from site to site, varying from course background to interests, or student type.
- I am a graduate student; will I be placed with undergraduate students?
In residences occupied by both graduate and undergraduate students, attempts are made by the residence staff to segregate the flats or corridors, where possible, to avoid a conflict of interests. On occasion, to maximise occupancy, flats may be occupied by graduate and undergraduate students.
- How many singles, twins and flats are in each residence?
See Residences section.
- Are residences mixed sex or single sex?
All UCL Residences and Intercollegiate Halls are mixed sex.
- I'll be under 18 when I move into a UCL accommodation. Will this impact the accommodation offer that I receive?
Accommodation location restrictions are in place for students aged under 18 years old when they move into UCL Student Accommodation.
In addition, students who will be under 18 years old when they move into UCL accommodation will not be offered a place in a twin (shared) room.
For more information, please contact the UCL Student Residences Office.
- What duration is the accommodation offered for?
UCL Halls of Residence and Student Houses including Chapter Islington and Unite St Pancras Way are available for 39 weeks during the 2016/17 academic session, from:
- Saturday, 24 September 2016 to Saturday, 24 June 2017
UCL students residing at Liberty House or Unite North Lodge will be offered places for 40 weeks during the 2016/17 academic sessions, from:
- Saturday, 18 September 2016 to Saturday, 24 June 2017
The exceptions to this are:
- Junior Year Abroad, Erasmus and Exchange students studying for 2016/17 (Fall Term only), who are offered accommodation from Saturday, 24 September 2016 to Tuesday, 3 January 2017;
- Junior Year Abroad, Erasmus and Exchange students studying for 2016/17 (Spring and Summer Terms only), who are offered accommodation from Tuesday, 3 January 2017 or Saturday, 7 January 2017 to Saturday, 24 June 2017.
- My programme runs for a calendar year (12 months) rather than an academic year (9 months). Can I continue to stay in UCL accommodation over the summer period?
Graduate students and Clinical Medical students will be given priority to continue to live in University accommodation during the summer period. A move of residence, or to another room in the same residence, may be required. Accommodation offers for Summer 2017 will not be extended beyond mid-September, regardless of your programme duration, due to preparations for the new academic year intake.
- My programme ends in March; can you provide accommodation from September to March?
If your programme ends in March you will need to look for alternative accommodation as UCL Student Residences will not be able to provide you with accommodation for this period. For assistance with private sector housing, you should contact the University of London Housing Services.
- Can I stay in my room during the Christmas and Easter vacations?
Yes, accommodation is offered for the full academic session including the Christmas and Easter vacations. You will be invoiced for the Christmas and Easter vacations even if you do not occupy your room. You are liable for rent for the Christmas and Easter vacations.
- How can I pay the deposit/rent for a UCL Hall or Student House?
You can pay the deposit/rent for UCL accommodation by the following methods: Pay online at http://www.ucl.ac.uk/payonline - you will need your UCL Student Number. We accept all major cards except Diner's Club, American Express, Discovery and JCB.
To pay by card by telephone please contact the Cashier on + 44 (0) 20 7679 6333;
Cheque - in sterling (made payable to University College London), drawn on a bank within the UK. You must write your name and Student Number on the back of the cheque; Bank draft - in sterling;
Bank Transfer - to the UCL Residences Account, account number 70116009, Barclays Bank Plc, 6-17 Tottenham Court Road, London, W1T 1BH, sort code 20-10-53. IBAN number: GB97 BARC 20 10 53 70 11 60 09. SWIFT number: BARC GB 22. Please quote your name and UCL Student Number and send proof of transfer to the UCL Student Residences Office. Bank transfers are subject to variable bank charges by both the sending and receiving bank; these charges must be paid by the sender.
- Am I eligible to apply for student accommodation as a part-time student?
You can apply for accommodation however priority is given to full-time students. It is unlikely that accommodation will be allocated to a part-time student prior to the start of the academic session.
- Will I receive acknowledgement of my accommodation application?
All forms received will be acknowledged by email. Please contact the UCL Student Residences Office if you do not receive an acknowledgement of receipt of your application form within four weeks of applying online.
- Since completing my application form for residence I have been diagnosed with a medical condition which changes my housing requirements. Who should I notify?
Inform the UCL Student Residences Office in writing, outlining your condition and how the condition affects your accommodation requirements. Support the letter with recent medical documentation. Your accommodation application will be updated and preferences changed (if required).
You should also discuss your requirements with the UCL Student Disability Services to obtain further advice. Where appropriate a preliminary visit to view the accommodation can be arranged. UCL Student Disability Services can be contacted by telephone on +44 (0)20 7679 0100 or via email: email@example.com.
The following residences have accommodation that might be suitable for students with restricted mobility: Langton Close, Frances Gardner, Ian Baker, Hawkridge, James Lighthill, John Dodgson and Schafer Houses. Some of these residences can be a fair distance from other parts of UCL which may need to be taken into consideration.
Students who indicate on their application that they have a disability, illness or medical condition will have a Risk Assessment carried out by the Residence Management within one week of arrival.