Professional Services


Personal Excellence Award

The three winners of the Ways of Working: Personal Excellence Award were nominated for their commitment, outstanding service and integrity.

Chilima Sianyeuka

Student Support and Wellbeing Manager in the Student Support and Wellbeing Team 

Chilima leads a team of motivated and dedicated mental health and wellbeing advisers – who work tirelessly to support students – with integrity and commitment. 

Her approach is to be responsive and to share knowledge and skill with those she works with, never leaving colleagues to feel uncertain or unsupported during challenging times. 

In addition to her work for the Disability, Mental Health and Wellbeing Team, Chilima is Departmental Equal Opportunities Liaison Officers, advocating for access and participation at UCL for both staff and students, and is an active participant of the Race Matters Network. 

Nicola Phillips

Senior HR Staffing Officer in the Department of Chemistry

Nicola has consistently been innovative and proactive in devising best practice methods to support her role in providing an excellent HR service to staff and students. 

She has shown true commitment to promoting our values of equality, diversity and inclusion and founded UCL's Staff Disability Forum, which has now become the Enable Network. 

Nicola always looks for ways to support her colleagues and is passionate about empowering others. She is well-deserving of this award in recognition of her unstinting hard work and dedication.

Thea Heintz

Education Manager in the Bartlett School of Architecture 

Thea has demonstrated collegiate generosity, care and dedication way beyond her job description over long sustained number of years. 

She the "Gold Standard" for everyone in Professional Service, yet is incredibly modest of taking any credit for the superb work she does. 

Thea is a mentor and a selfless facilitator to everyone within the architecture school. As such, everyone respects and loves Thea Heintz.