UCL is a large and complicated institution, brought together by mergers, natural growth and our amazing history.
During this time, we know that processes, ways of working and systems haven’t always grown in a way that has made it easy for you to get things done. The Improvement Board encourages colleagues across UCL to unblock processes that may cause frustration or take longer than they really should.
The Improvement Board has set itself a challenge of making a real difference at UCL, by making it easier for you to do your job and add value. If you have come across an issue or have a suggested improvement, please fill in this form and share them with us.
The board will then triage your improvement and either ask the appropriate service lead, groups of colleagues, the PS Hub or TOPS Transformation to consider and solve. Some of this work will take days and some slightly longer, we will keep you informed as we go.
The Improvement Board can’t improve everything, but when we can’t improve it we will tell you why.
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