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COVID-19 support for our outsourced staff

The health and wellbeing of staff and students is our highest priority, including outsourced security, cleaning, portering and catering staff who are keeping our campus running and supporting our students who need to be onsite, and the critical work in support of the national response to COVID 19.

Keeping safe on campus

We have put in place a range of safety measures to ensure everyone on campus is as safe as possible. This has been done in line with Government guidance in full consultation with our recognised unions, Camden and Islington public health authorities and UCL’s world-leading public health experts.

Access to our buildings is still restricted and we have limited the number of people onsite, which has significantly reduced how many frontline staff we need on campus. Following the latest government guidance, students are now welcomed back to campus. All staff however should continue to work from home where possible. Staff such as researchers who require specialist facilities for their work or are urgently supporting the national effort against coronavirus are permitted onsite. 

UCL is offering staff and students without symptoms free COVID-19 tests including contracted staff, and providing frontline staff such as cleaning and security colleagues with PPE. We have also introduced revised rotas for those required to come onto campus.

We have completed tailored risk assessments for all areas of campus, introduced zoning systems and required everyone on campus to wear face coverings. For more information, please see our Keeping Safe on Campus webpages.

Sickness and special leave

Outsourced staff have equivalent sickness benefits to those directly employed by UCL, in line with our commitment to harmonise pay and benefits for these colleagues. This means that outsourced staff who become unwell with COVID-19 or are asked to self-isolate will receive full pay for time they are absent from work. COVID-19 sickness absences will not trigger absence management procedures unless the sickness absence lasts more than four weeks or 20 working days in total.

Measures such a furlough have been put in place for outsourced staff who are unable to do their role as a result of the campus changes or are classed as vulnerable.