Radoslaw is a final year PhD student in the Department of Political Science
Radoslaw investigates new ways to analyse written customer reviews in ways which support organisational performance measurement, especially in the public sector. Decision-makers should be able to access reliable insights from information written by citizens without having to read it all if it's too much content. Radoslaw's prior higher education include MRes in quantitative research methods at UCL, an MSc in Supply Chain Management (University of Kent) and MA in Social Anthropology and Politics (University of Edinburgh).
Automated analysis of citizen feedback for inclusive public policies.
Common sense is missing in large public institutions, from citizen perspective. It happens partly because of shortage of scalable tools to capture what citizens think about the services they use. The PhD investigation is focused on what insight can performance measured via written feedback give in addition to existing measurement methods of organisational performance in public services.
Organisational performance, data science, addressing social problems through quantitative means.
Radoslaw is completing his PhD thesis in September 2019.
- Public Policy & Governance
- Data Science
- Digital Humanities
List of Publications:
arXiv preprint of one of the section of PhD thesis: https://arxiv.org/abs/1711.08083
This graph displays distribution of themes across over 200,000 patient reviews of primary healthcare services in England from 2015 until 2018. The largest clusters are labelled to help understand what they represent.
TA at Q-Step programme (2 semesters)
Radoslaw is a founder of Pirx Ltd, a company focused on helping SME farms and factories improve their performance. The start-up, inspired by research experience, is designed to be financially self-sufficient and grow in scale while at the same time collecting invaluable database of details about companies' performance across industries and supply chains. The objective is to cooperate jointly with Pirx system users in creation of foundations for research on entirely new avenues of understanding economic growth, worker satisfaction, innovation and labour productivity. Superior understanding of drivers of economic and social success will constitute grounds for development of new types of policy tools to ensure prosperity that happens with less destruction of environment, less wastage of public resources, while avoiding increases in inequality or other human costs. Moreover, it's a step towards something which can be termed as "personalized policies", i.e. setting different rules for different physical and legal persons, for net common benefit. It's a long-term project. Feel free to get in touch with Radoslaw if you would like to know more.