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UCL Planning Team

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Principles for Data & Insight

There are twelve principles which govern the management information (MI) provided by the D&I service:

1. MI will be transparent by default, and presented at the right-level to aid decision-making

2. Access and permissions will be restricted where required, with cognisance of personal data, and according to Information Security requirements elicited from data-owners

3. MI will be accessible to, and shareable with, all colleagues with UCL credentials and a valid requirement

4. Report creators will be trained appropriately for handling data, and will sign-off that they acknowledge responsibilities for handling data, including its transport

5. Data definitions, transformations applied, data refresh date, data source system, integrity of data source and contact details for fixing data errors will be available for all MI

6. MI will be developed with customers, for customers, and clear feedback mechanisms will be available; MI will be removed from service if it is no longer useful to customers

7. Data used in MI will undergo a data-quality assessment using the UCL Data Toolkit (to be determined)

8. Data errors and data omissions in MI will be fixed at source by trained colleagues

9. MI reports and the integrated data-warehouse will be change-managed and versioned, with recent updates stated clearly

10. All MI should use a single agreed organisational hierarchy

11. Where practical, data access control will be managed within the data warehouse layer (not within reports themselves)

12. Data will be visualised according to the Data & Insight Community of Practice Principles for effective data visualisation

*Management information (MI) = the visualisation of valid and consistent numeric data in a way that helps customers make decisions.