UCL Psychology and Language Sciences



Achieve your desired goals

The workshop

Negotiation is the key to resolving conflicts, achieving desired outcomes, and fostering beneficial relationships. But it is not always easy. Improve your negotiation skills by joining this short online course. Learn key techniques to employ in negotiations.

Topics covered

This course will help you to:

  • Prepare for important negotiations
  • Anticipate how others might behave and what you can do
  • Communicate more effectively
  • Achieve your desired outcomes, while protecting important relationships 
  • Resolve disputes

You will learn interactively, using established frameworks to improve your negotiation. By the end of this course, you will be better equipped to approach the negotiations you face at work and in daily life.

When and where?

September 2024. Date: to be announced. Please contact Pia Horbacki if you have any queries. 

ONLINE Time: 17.00- 20.00 BST  

Who is it for?
  • C-suite executives and managers from all sectors who want to improve their negotiation skills or take their negotiation skills to the next level.
  • Organisational teams (Marketing, HR, Finance) dealing with vendors and/or other teams.

All attendees will receive a Certificate of Participation upon completion.


Chia Jung Tsay

Dr. Chia-Jung Tsay is the Bruce and Janice Ellig Professor in Management at UW-Madison, an Honorary Associate Professor at UCL, and an Associate Fellow at Saïd Business School at Oxford. Her research examines the psychological processes that influence decision making and interpersonal perception. She investigates the role of expertise and nonconscious biases in professional selection and advancement. Having served as a research fellow at Harvard Law School’s Program on Negotiation, Dr. Tsay received a Ph.D. in Organizational Behaviour jointly from Harvard Business School and the Department of Psychology at Harvard University, and has taught negotiations at leading institutions including Oxford, Wharton, and Tsinghua. She is a frequently invited speaker at universities, companies, and government entities in Asia, Europe, and North America. 
Early Bird fees: £350

Standard Fees: £385
Contact Changing Minds for other possible discounts (e.g. Group bookings, UCL Alumni)


IHG: “I just wanted to thank you for your talk today. I found it both insightful and inspirational, and it's inspired me to look up courses and continue learning at UCL.”

Benchmark For Business: “Chia delivered an outstanding half-day masterclass at our recent management conference in London resulting in exceptionally positive ratings from our audience of business leaders. She talked about her ground-breaking research on the psychological influences on decision-making and interpersonal perception. It was a compelling mix of intellectual gravitas, thought provocation and humour that kept our audience enthralled.”

Enrolment Management Association: “I really enjoyed your talk! Your Insight and analysis are fascinating.”