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Last chance to have your say: Staff Experience Survey closing 29 November
25 November 2024
Share your feedback to help us better understand what it is like to work at UCL and what matters to you.
We’ve been inviting feedback through town halls, all-staff surveys, and consultations on strategic plans, which have collectively shaped UCL's priorities over the past years and helped identify where we have focused as an institution on improving.
Alongside continuing to progress activity in these areas and our wider strategic priorities, we continue to look for opportunities for feedback and to amplify your voice in decisions.
Staff Experience Survey: open until 29 November, 11:59pm
This survey is an opportunity to tell us what it’s like to work at UCL, share your experiences of leadership, culture, inclusion and health & wellbeing, and help us understand what matters to you.
Please complete the survey to make sure your voice is heard. Each survey should take no more than 20 minutes to complete.
It has been sent out to all employees who have a Contract of Employment with UCL. You will have receiveed an invitation to complete the survey from the email address: UCLstaffsurvey@qualtrics-survey.com. If you can't see them please search for them within 'All folders' in the first instance.
The 2024 survey focuses on a set of clearly defined categories: Leadership, Culture, EDI, and Health and Wellbeing. The categories and questions were developed in collaboration with representatives from across UCL and ask about your experiences in areas including:
- Performance, Growth & Development
- Belonging, Inclusion and Psychological Safety
- Health & Wellbeing and Stress & Workload
- Bullying, Harassment and Harmful Behaviours
- Strategy & Values
- Communications, Culture and Advocacy
Completing this survey will provide data that is critical to maintaining our institutional charters and the development of our equality action plans, and provide insight into the collective sense of progress staff have of UCL’s 2022-2027 strategic plan at the mid-way stage. Further information about the Staff Experience Survey, including what we have changed since the last survey and why, is available on the Staff Experience Survey Website.
Previous opportunities to share your experiences and help shape UCL in November
On 5 November we invited staff to join our leadership team for a Staff Town Hall, and on Monday 11 November we launched two complementary staff surveys.
Town Hall 5 November
During the Town Hall, our leadership team discussed some of the priorities coming up this year in each of UCL’s strategic outcome areas, and answered questions submitted from the community. Over 90 questions were received via the online Sli.do tool, and we are working to provide answers for all the topics raised.
UniForum Service Effectiveness Survey (Part 1): 11 to 22 November
This UniForum Service Effectiveness survey is an opportunity to highlight the services are important to you and that you rely on in your role, to rate how satisfied you are with these particular services, and to highlight either what works well or what needs work in order to meet your needs.
This survey helps us to assess the effectiveness of our services, benchmark ourselves against other universities, and understand better the needs across different areas.
It was sent out to all employees who work at least two days per week, have been employed for at least six months, and have a Contract of Employment with UCL. Staff received an invitation to complete the survey from the email address: ucl@surveys.cubaneconsulting.com.
The UniForum programme is an international benchmarking exercise run in conjunction with NousCubane. Institutions across the US, Canada, Mexico, New Zealand and Australia, as well as a number of Russell Group universities in the UK, take part in the programme.
There are two parts to the survey, the second will take place in spring. In November, staff were asked about their experiences of:
- Human Resources
- Finance
- General Administration (Purchasing focus)
- Information Technology
- Facilities Management
- External Engagement (Marketing focus)
- Student Support
- Teaching Administration
- Teaching Design, Development & Delivery
- Research Administration
- Research Facilities & Support
We have participated in the programme since its inception in 2015 and the insight it provides is vital to helping us understand exactly how we resource the activities that support teaching and research. The UniForum Programme will now run annually, providing us with more regular insight into the effectiveness of our services and feeding into our ongoing improvement plans.
Further information about the UniForum Service Effectiveness Survey, including what will be covered in Part 2 of the survey in spring, is available on the UniForum SharePoint site.
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