New Employment Contracts team in HR Division
17 December 2013
From Monday 6 January 2014, UCL's employment contract administration will be centralised into a new unit within HR.
Created in consultation with users of the services with the objective of improving customer service, the new Employment Contract Administration (ECA) Team will provide a one stop shop service for new and varied employment contracts, all Right To Work issues, Disclose & Barring Service (formerly Criminal Records Bureau) checks and Certificates of Sponsorship (CoS) applications.
These changes will increase the capacity of HR Consultancy Services staff to provide advice and support to managers and staff on increasingly complex employee relations issues. They will also facilitate the further development of a centre of expertise in employment contract administration. The alignment of both the ECA Team and the HR Consultancy Services Team to UCL's School structures will result in staff having identified contacts to handle their employee relations and contract administration issues.
development of the ECA Team has also enabled us to review the processes that
support contract administration. Over the next few months HR staff will be
working with customers to reform those processes with the objective of
simplifying and streamlining them. Reformed processes will be published as
Service Level Agreements, which will incorporate service standards and
responsibility matrices, outlining
actions and information necessary to complete each procedure.
Further information is available on the ECA page on the HR Website https://www.ucl.ac.uk/hr/eca/index.php
Jon Everard, Head of Payroll and Operations, Human Resources Division