UCL Institute of Mental Health


Support sources

This information has been compiled for those participating in UCL research studies on suicide or self-harm. It outlines support services for people who might feel at risk of self-harm.

Important reminder: Inclusion of an organisation in this list does not guarantee that they will be able to help with your specific problem. Please be aware that information provided on internet sites may not always be reliable and particular caution must be taken when consulting sites claiming to offer medical or pharmacological advice.

Emergency help is available from the following sources:

  • Emergency services number: dial 999 for free in the UK
  • Urgent help: dial 111 for free in the UK or use the 111 website
  • Accident and Emergency (A&E) Department: use the NHS Choices site to locate your nearest NHS hospital with an A&E department

Other sources of help: 

  • General practitioner (GP): You could contact your GP or family doctor, or another member of the practice staff. 
  • Family or friends: You may consider approaching a trusted friend or family member to tell them you are in need of support.
  • Written material: Three leaflets have been produced by Connecting with People, a suicide awareness and prevention package, as part of a range of practical and compassionate self-help resources. These are available to anyone in need of advice and support:
  • Short film: The U Can Cope short film, also produced by Connecting with People, focuses on three people for whom life had become unbearable but who, after seeking help, are now leading happy lives. The film promotes 3 main messages:
    • anyone can experience suicidal thoughts
    • there is always hope
    • there is always help

YouTube Widget Placeholderhttps://www.youtube.com/watch?v=DoHwuvDEo5c


Voluntary sector organisations:

You may consider contacting one of the voluntary organisations listed below.


Samaritans provides confidential non-judgmental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide. They offer support via telephone (08457 90 90 90 in the UK), email (jo@samaritans.org), or by using their website to find your nearest UK or RoI branch.


PAPYRUS is committed to the prevention of young suicide and the promotion of mental health and emotional wellbeing. Their national confidential helpline is for people under the age of 35 (HOPELineUK 0800 068 4141). This offers practical advice on suicide prevention and support for young people who may be at risk of suicide, as well as those who live or work with them.

Further written information on self-harm is available from:

Further information on accessing NHS help for people in England who self-harm is available on their postcode finder website at: www.nhs.uk/mental-health-support-services