A new suite of online courses aims to help health professionals better understand the communication needs of D/deaf and hard of hearing (HoH) patients.
The UCL Deafness Cognition and Language (DCAL) Research Centre has launched a number of online courses for doctors, nurses, audiologists and other professions working in a healthcare setting.
As well as sharing patients' real life experiences, the courses offer practical tips for improving services for D/deaf and HoH patients.
Each course takes two hours to complete and has been tailored for those working in different professions.
The courses cost £39 per person, with discounts available for multiple bookings and through professional bodies.
Watch a video clip from the course
In this sample clip from the course, a heath professional talks about the importance of good communication.
By the end of the course participants will be able to:
- use appropriate behaviours and language when interacting with D/deaf and hard of hearing patients
- distinguish between communication preferences and adapt communication to patients' needs
- recognise legal requirements (Equality Act, 2010 and Accessible Information Standard, (2016)) to provide reasonable adjustments related to disability
- identify commonly used assistive technologies and apply them to the needs of patients
Find out more about courses for:
- other professions associated with healthcare (coming soon)
- administrative staff (coming soon)
Contact the team
You can contact Hannah Phillips-Haynes at DCAL by email at firstname.lastname@example.org on 020 7679 8679.
Page last modified on 12 April 2019 15:01