Library Services


UCL lockers terms and conditions

UCL lockers are provided for all UCL current students to store personal belongings securely - the following terms and conditions apply.

These terms and conditions ("Terms") govern the access to and use of Intelligent Lockers at University College London ("UCL"). These Terms only apply to Intelligent Lockers, which enable the User to access and use the Locker using their UCL ID card and they do not apply to standard lockers wherever located on UCL premises.

In using a Locker, the User agrees to comply with and abide by these Terms.

1. Interpretation

1.1 When the following words with capital letters are used in these Terms, this is what they will mean:

"Locker'' means an intelligent locker that is accessible using a UCL ID card made available by UCL on UCL premises or premises made available to UCL and which are allocated to the User by UCL.

"Student" means a matriculated student of UCL

"User" means any Student who, subject to these Terms and Conditions, uses a Locker.

2. Eligibility

2.1 Only Students of UCL are permitted to be Users and to access and use the Lockers.

3. Allocation

3.1 Lockers are allocated on a first come, first served basis. There is no guarantee that a Locker will be available to a User at any given time.

3.2 The Lockers shall at all times remain the property of UCL and Users shall not acquire any property rights in the Locker.

3.3 There is no charge for access to and use of a Locker.

4. Use

4.1 The Locker will be available to you for the period specified when you initially access the Locker. At expiry of that period, the User must collect all items stored in the Locker.

4.2 The Locker must only be used by the User for the purposes of storing personal belongings and for no other purpose. The User shall not allow any other person to use or access the Locker.

4.3 The Locker shall not be used for storage of any materials deemed to be inappropriate by UCL including without limitation illegal or offensive materials, perishable items, valuable items or articles belonging to anyone other than the User.

4.4 Access to the Locker will be dictated by the opening hours of the building in which the Locker is located. Outside of those hours, the Locker will not be available and UCL will not be liable to the User for the User being unable to access the Locker.

4.5 The User must keep the Locker in good and clean condition and the User must not do or omit to do anything that may result in damage to the Locker. If the User identifies that the Locker is damaged, they must immediately notify a member of UCL Library Services staff. UCL reserves the right to charge the User for the cost to repair any damage to the Locker caused by the acts or omissions of the User.

4.6 Users shall comply with all relevant UCL rules, regulations and codes of conduct in their use of the Lockers. If a User breaches these terms, it will be treated as a disciplinary matter in addition to any potential criminal or civil action.

4.7 UCL shall be entitled to routinely access the Locker at all times and without notice to the User for the purposes of security, maintenance and repair, ensuring and auditing compliance with these Terms and all other purposes deemed necessary by UCL.

5. Data protection

5.1 By using the Lockers the User consents to the use of their personal data by UCL to facilitate access to the lockers and management of the system generally. We collect personal data from you in accordance with our student privacy notice and data protection policy.

6. Termination

6.1 A User's right to access and use a Locker shall automatically cease:

6.1.1 upon expiry of the specified period of use; or

6.1.2 if and when the User ceases to be a Student.

6.2 UCL may immediately terminate a User's access to and use of a Locker if the User is in breach of these Terms.

6.3 UCL will normally give a User notice of termination or expiry of their right to use a Locker on the display screen for the Locker or otherwise in writing (including email).

6.4 On expiry of the right to use the Locker:

6.4.1 the User will be permitted to access the Locker on one occasion in order to remove its contents but will thereafter be unable to lock or access the Locker;

6.4.2 the User shall immediately remove all contents from the Locker;

6.4.3 if a User does not empty the Locker prior to expiry of the specified period of use, UCL will be permitted to automatically suspend the User from accessing lockers for a period of at least 1 week.

6.5 If UCL does or is entitled to terminate the User's right to access and use a Locker under clause 6.2, in addition to the provisions of clause 6.4, UCL may suspend the User's access to and use of any other lockers on UCL premises for such period as UCL considers appropriate.

6.6 If, on termination or expiry of use of a Locker, the User does not remove all items from the Locker, UCL reserves the right to access the Locker and remove any items. If UCL does so, any items removed from the Locker will be passed to "Lost and Found" and will be dealt with in accordance with the Lost and Found Property process.

7. Liability

7.1 If UCL fails to comply with these Terms, UCL will be only be responsible for loss or damage that the User suffers that is a foreseeable result of UCL's breach of the Terms or its negligence but UCL is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by UCL and the User at the time we entered into this contract.

7.2 The Locker is made available solely for personal, private use. The User shall not use the Locker for any commercial or business purpose. UCL has not liability to the User under any circumstances for any loss of profit, loss of business, business interruption, or loss of business opportunity.

7.3 UCL does not exclude or limit in any way its liability for:

7.3.1 death or personal injury caused by UCL's negligence or the negligence of UCL's employees, agents or subcontractors;

7.3.2 fraud or fraudulent misrepresentation;

7.3.3 any other liability that cannot be limited or excluded at law.

7.4 Items stored in the Locker are entirely at the User's risk. UCL shall not be responsible or liable for any loss of or damage to items stored in the Locker except where such loss or damage arises as a direct result of the negligent acts or omissions of UCL.

7.5 Without prejudice to clauses 6.1 and 6.2 and subject to 6.3, UCL's total liability to the User, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with this agreement shall be limited to £500.

8. Disciplinary matters

8.1 Notwithstanding any other provision in these Terms, where the User's conduct in relation to use of a Locker is considered by UCL to be in breach of UCL's rules, regulations and codes of conduct, UCL may invoke the student disciplinary policy and process.

9. Events outside our control

9.1 UCL will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under these Terms that is caused by any act or event beyond UCL's reasonable control (Event Outside UCL's Control), including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.

9.2 If an Event Outside UCL's Control takes place that affects the performance of UCL's obligations under these Terms:

  • 9.2.1 UCL will contact you as soon as reasonably possible to notify you; and
  • 9.2.2 UCL's obligations under these Terms will be suspended and the time for performance of its obligations (principally making access to and use of the Locker available to you) will be extended for the duration of the Event Outside UCL's Control.

9.3 If the Event Outside UCL's Control is ongoing for longer than 12 weeks, either the User or UCL may terminate access to and use of the Locker by giving notice in writing to the other party.

Other important terms

9.4 No-one, other than the User and UCL, shall have any rights to enforce these terms.

9.5 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

9.6 If UCL fails to insist that the User performs any of their obligations under these Terms, or if UCL does not enforce its rights against the User, or if UCL delays in doing so, that will not mean that UCL has waived its rights against the User and will not mean that the User does not have to comply with those obligations. If UCL does waive a default, it will only do so in writing, and that will not mean that UCL will automatically waive any later default by you.

9.7 If a User wishes to contact UCL in writing, or if any clause in these Terms requires the User to give UCL notice in writing, the User can send this to UCL by e-mail at library@ucl.ac.uk, by hand, or by pre-paid post at UCL Library Services, University College London, Gower Street WC1E 6BT. If UCL has to contact a User or give a User notice in writing, it will do so by e-mail, by hand, or by pre-paid post to the User's student email address and/or such other updated personal address provided by the User to UCL.

9.8 These Terms shall be governed by construed in accordance with the laws of England and Wales and the parties irrevocably submit to the jurisdiction of English Courts.