Library Services


UCL Laptop Loans for Students

The Laptop Loans for Students service provides a short term loan of a laptop to UCL students.

Laptop loans during Coronavirus outbreak

Whilst our library sites are closed, there is a loan laptop scheme in place to assist students that may not have access to their own computer. There is limited stock availability and we will assign laptops on a first come, first served basis.
Please log a ticket with IT Services, by email to itservices@ucl.ac.uk or by phone +44 (0)20 7679 5000, to ask for a loan laptop. Please let them know your name, contact phone number, and the reason for needing a loan laptop. Do not include your address at this stage. The request will get passed to the Technical Operations team, who will contact you to gather the required information.

Please see our latest updates for more information on services available whilst UCL remains closed.

About the service

The Laptop Loans for Students service can be used at the following UCL Library Services sites:

When utilising the service, the user accepts the following terms of use:

Loan Duration

The laptops may be borrowed from the self-service cabinets at any time when the library site is open. Laptops may be borrowed for 24 hours, with loans on a Friday, Saturday or Sunday running until 10:00 on the Monday.

Examples of loan periods are as follows:

Laptop BorrowedLaptop Due Back
Monday 12:00Tuesday 12:00
Tuesday 20:00Wednesday 20:00
Thursday 07:30Friday 07:30
Friday 15:00Monday 10:00
Sunday 23:00Monday 10:00
Monday 06:00Tuesday 06:00


Fines for late returns are charged at a rate of £5 per overdue laptop.


Laptop loans may not be renewed. If you wish to extend the loan of a laptop, please return it to the locker and then borrow another.

Saving files

Laptops are set to reset themselves upon lid closure or shut down. The user is responsible for saving and backing up all work to their N: Drive or other external storage. Once the laptop has been turned off, unfortunately it is not possible to retrieve anything from the previous session.

Laptop loan declaration

Each time you borrow a laptop, you will be asked to agree to the following:

  • I will return the laptop by the due time/date to the library from which it was borrowed, and if necessary report any damage to the Library/Service Desk.
  • I understand that fines are payable for the late return of the laptop at a rate of £5 per laptop.
  • I understand that this laptop is for my personal use only, and I will not borrow it on behalf of a friend or colleague, or use it for work which is not educational or personal in nature.
  • I will only save files to a removable memory device, or online cloud storage and understand that any files saved elsewhere on the laptop will be erased automatically when the laptop is shutdown or re-booted.
  • I understand that no third party software can be downloaded or installed onto this laptop.
  • UCL is not responsible for any damage to the borrower’s data storage device(s), loss of data caused by software, hardware, battery failure or computer viruses.
  • I understand that if the laptop is lost, stolen or damaged in my care, I am liable to pay replacement costs in the region of £700.

Contact us

For any queries or feedback about the laptop loans service, please submit a RemedyForce ticket.

Supporting policies