Lost, stolen or forgotten library cards

Information on what to do if your UCL library membership card is lost or stolen. Your library card is important - please take care of it.

You will not be admitted onto the UCL campus without your UCL library card.

If a UCL library card is lost or stolen during its period of validity, please contact the Library Membership Team to request a replacement card. They will confirm when it is ready for you to collect. The first replacement will be free of charge. However, a charge of £15.00 will be payable for subsequent replacement cards.

Please note

No charge is made for the initial registration, only for the replacement of lost ID cards. Charges are not levied for the replacement of cards that have expired or are within one calendar month of expiry. Also, if a card has become damaged but can be returned to the Library, it will be replaced without charge.