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Statistics
The collection of new library data to provide indicators for progressive action.
Engaging staff
To reach out to Library staff to encourage awareness on financial matters and survey statistics.
Value for money
To find ways for improving efficiencies, exploring value for money ideas and progressing enterprise.
Actions & outcomes
- Statistics
ID Actions Outcomes FIN1 Research and develop a BME specific data set for annual collection. A BME dataset which encourages conversations and further investigation into this category of diversity. FIN2 Research and develop a Wellbeing data set specific for annual collection. A dataset which provides indicators for improving staff Wellbeing. FIN3 Introduce processes for the systematic collation, analysis and cross-analysis of designated UCL student surveys at all levels. Reports and action plans for individual surveys; longitudinal, cross-survey reports on Library performance in designated surveys. FIN4 Explore the data available from ALMA with a view to creating a report for analysis. Management information opportunities arising from the new Library Management System are optimised. - Engaging staff
ID Actions Outcomes FIN5 Encourage financial and statistical awareness within the Library by sharing information in engaging ways. Cultural change, with library staff becoming more aware of key statistics and conscious of the need for value. - Value for money
ID Actions Outcomes FIN6 Investigate and review the cash processes within the Library with the aim of standardization. Procedures created, with all libraries adhering to the same processes. FIN7 Implement plans for increased revenue generation in three areas:
- filming;
- use of wall space;
- and donations.
The library should gain from the additional funding from new income streams. FIN8 Investigate/research new measures of Value for Money to demonstrate the value of library services to UCL and its users. A report on the various approaches available, with recommendations. FIN9 Pilot a Value for Money assessment plan for one service area within the Library. Methods of VFM measurement in the Library are designed and tested with at least one functional team / site, for further adoption if appropriate. FIN10 Define measures to show the impact of library services for UCL’s partner NHS Trusts. A library service impact framework for the Trusts with which UCL Library Services has a Service Level Agreement.
