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Introduction

Introduction

UCL 2034 underlines and extends UCL’s mission to be London’s Global University: a diverse intellectual community, engaged with the wider world and committed to changing it for the better; recognized for our radical and critical thinking and its widespread influence; with an outstanding ability to integrate our education, research, innovation and enterprise for the long-term benefit of humanity.

The Library Services Strategy is embedded in this ambition and seeks to deliver a first-class User Experience across the whole UCL family of libraries. UCL Library Services will deliver innovative services and facilities in six over-arching areas of activity.

Detailed Implementation Plans underpin each of the Key Performance Areas listed in the Strategy. Throughout the period 2019-22, UCL Library Services will continue to put the User at the heart of its activities; focus on staffing matters including issues of Equality, Diversity and Inclusion; manage the Library’s budget in the most effective way possible supported by targeted management information; continue to review and improve the Library’s systems, collections and processes; continue to refurbish and extend the Library estate; and further develop its communication and outreach activities, whist embracing the challenging agenda of Open Science.

The opening of the Student Centre early in 2019, with 1,000 digitally-enabled learning spaces, will be transformative and underlines the Library’s commitment to excellence, innovation and service.


Paul Ayris
Pro-Vice-Provost (UCL Library Services)