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Staff, equality and diversity

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UCL Library Services staff, key enablers of the strategy, are committed to providing excellent services that are equally accessible by all users of our physical and online resources.

We are committed to developing and equipping staff with the knowledge and skills to deliver optimum, well-informed and considerate services in an environment of opportunity, support and encouragement, fostering progression and achievement of personal goals. Continuing and meaningful investment in staff will be pivotal in the delivery of all elements of the Library Strategy, underpinning our professional services to the communities of UCL and its partners, and making a significant contribution to the success of the UCL 2034 strategy.

Staff training

Goal

  • Equip all staff with relevant skills and knowledge, through a well-managed training programme that reflects good practice and is aligned with the UCL Library Services Strategy.

Actions

  • The Staff Training Committee will develop a Staff Training Strategy that will help equip staff with the skills to deliver the UCL Library Services Strategy. This will build on the findings of the 2014 survey of training needs.
  • Review how Library Services structures will enable staff to know what training and CPD (Continuing Professional Development) opportunities are available, and manage the processes for all staff in the UCL family of libraries to engage with them, in order to deliver the strategy.
  • Revise the policies for attendance at training events and conferences, feedback mechanisms and allocation of the staff training budget.
  • Put processes in place to ensure that the three CPD requirements identified in each staff appraisal are met.
  • Review and develop CPD opportunities within Library Services, utilising good practice initiatives.
  • Identify and introduce appropriate mechanisms and opportunities to support the CPD of all part-time, evening and weekend staff.
Equality and diversity

Goal

  • Ensure that staff are knowledgeable about diversity and related issues, and that the Library's own diversity profile meets UCL's expectations.

Actions

  • Establish rolling programme of training on equality and diversity, including issues relating to race, gender, religion and belief, sexual orientation, and disability.
  • Library Services' BME, disability and gender profile is improved at all grades.
Recruitment

Goal

  • Ensure that staff recruitment is expedited efficiently and effectively.

Actions

  • Set service standards for recruitment to vacant posts including acting up opportunities and agency cover.
Quality assurance

Goal

  • Ensure that managers are confident and competent in the key UCL HR policies, and seek appropriate external accreditation for our efforts.

Actions

  • In conjunction with UCL HR, arrange and maintain a programme of refresher training on the most common HR requirements and policies for staff with management responsibilities.
  • Review and pursue appropriate standards of good practice and accreditation for HR management, such as Investors in People (noting that UCL is to be a pilot institution for the Race Equality Charter Mark).