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UCL GO!

UCL Go image



UCL GO! is an application for students to access UCL University and Union information directly from their mobile devices. Currently this includes

  • PC Availability - Gives number of seats available in PC Cluster rooms
  • Staff Directory - Access to the UCL phone directory.
  • Campus Maps - High resolution maps of the main Bloomsbury, Archway and HamHampstead campuses
  • News - Provides selectable RSS feeds of University and Union news and events.
  • Library Loans - Gives a summary of your library record to review books loaned out and overdue.
  • Key Info - Gives a host of information including contact details for Union clubs and societies, Union and University services, library opening times and lots more. Have a browse around.
  • Timetable - Provides access to events recorded in the online timetable.

How to obtain the App

The easiest way of downloading the app for Android, BlackBerry and Apple devices is to go to http://ucl.ombiel.co.uk/get and select the link for your device.

If you're using any other type of smartphone, point the browser at http://ucl.ombiel.co.uk/ to use the Web edition of UCL GO!

Frequently asked questions

What Devices can I use UCL GO! on?

The app can be used on Android devices, BlackBerry or any iPod Touch, iPad or iPhone.

Any other smartphone with a browser can be used to access the Web edition of UCL GO! at http://ucl.ombiel.co.uk

How do I get access to the UCL GO! Application?

The easiest way of downloading the app for Android, BlackBerry and Apple devices is to go to http://ucl.ombiel.co.uk/get and select the link for your device.

How do I connect my mobile device to Wifi on campus?

Instructions can be found at: http://www.ucl.ac.uk/isd/students/wireless/

Why do I have to logon to the application twice?

When you download the application, it asks you to register your name, university email address in the form ******@ucl.ac.uk, and a password (this can be any password but should NOT be your UCL one). This allows the application to register you as a user and store any preferences.

The email address will be used in case you forget your password or if you have problems using the app.

When you first use the Staff Directory, Library Loans or Personal Timetable options, you will be asked to enter your UCL username and password. This is required to authenticate your user credentials against UCL systems and ensure that only you can view your own personal Library and Course Timetable records.

What happens when I change my UCL password?

The 1st time you view Staff Directory, Library Loans or Timetable information following a change of password, the application will request that you log on again.

Note that there is a delay between the password change being made and this being propagated to all systems. If your computer network logon password has been changed, then this will work on UCLgo!

I have an issue with UCL GO! Who do I contact?

Contact the ISD Service Desk.

How do I report that the Location of a building or room is incorrect or missing?

Please let us know via the ISD Service Desk

How do I provide feedback?

This can be done in several ways.

  • We encourage users to Rate the App on the Apple App Store.
  • Email Feedback on use of the application to feedback-uclgo@ucl.ac.uk
  • Use the form on this website to request an enhancement or suggest further content which would be of use to Students on their mobile device

Issues should be reported to servicedesk@ucl.ac.uk

Why can I not see my Staff Personal timetable?

This application is designed for students and therefore only uses the data from student timetable records.

If you are both a student and a member of staff, you will only see your student timetable entries.

If you are a member of staff only, you will see an empty timetable.

(The vendor supplies a similar application that is aimed at Staff which would provide access to staff focussed information. At present there are no plans to introduce this, but this will be reviewed if there is a requirement in the future.)

Why are some of my timetable entries missing?

Group information such as a set of tutorials which have not been fitted by your department will not appear in your Personal Timetable on the mobile device.

On the Common Timetable website, there is an option to view this unfitted group information.

Why is my library information incorrect /missing?

If you have both a staff and student userid, you may have 2 library records (even though only 1 of these is in use). As both userids have the same UCL Person Identifier (UPI), only 1 of these library records can be found by UCL GO! and this is what is shown. If this is not your primary library account, this can be changed by contacting the ISD Service Desk.

If you have a staff library record only, this will be shown.

Further help

Please contact uclgo-feedback@ucl.ac.uk