XClose

UCL Information Services Division

Home

IT essentials for new UCL students

Menu

Welcome to UCL

This is your guide to central IT services at UCL. Work through our top 5 suggestions first, this will quickly get you up and running with your IT account - and save you time later.

Horizontal rule
IT induction sessions

Come along to a short presentation to find out about the IT services available to you at UCL. Sessions will take place 26, 27 & 30 September. Find out more about the sessions

IT pocket guide 2016/17
IT pocket guide 2016/17

The information on this page can also be found in the IT Pocket Guide 2016/17 which you will receive at registration.

Cruciform hub

Horizontal rule

Number 1

Connect to Wi-Fi

If your device can see the ‘eduroam’ wireless network, then connect. You will be prompted to enter your UCL user ID and password – make sure you add @ucl.ac.uk after your user ID! E.g. ucaaxxx@ucl.ac.uk. Otherwise, follow our connection guides  online


Number 2

Check your email

1. Go to the live@UCL login page
2. Enter your user ID@ucl.ac.uk E.g. ucaaxxx@ucl.ac.uk and your UCL password
3. Click Sign in
More information about the UCL email & calendar service


Number 3

Download the UCL Go! app

UCL Go mobile app

Get useful information on the move. View campus maps, your timetable, or find an available PC in one of the computer workrooms. Download via your app store. More information about UCL Go!


Number 4

Attend an IT induction session

Come along to a short presentation about IT services available to you at UCL. Sessions will be held at the start of term. You are welcome to attend any session, whether it is in your timetable or not. See our inductions page for the date, time and location.


Number 5

Check out online training on lynda.com

Access hundreds of thousands of free online training videos - everything from mastering Microsoft Excel to presentation skills!


Keep up to date!

Keep up to date with news and information about our service via service news


Using laptop on campus
Horizontal rule

Got it? Great. Here are some other things you need to know...

Log in from home
Stay secure
Office Professional Plus
Free anti-virus and other software
Computer workrooms
Printing, copying and scanning
Digital Education (E-Learning)
Digital skills development (IT Training)
Free laptop loans
Disability IT Support
Cruciform hub computer workroom