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FAQS


Please find below the most Frequently Asked Questions (FAQs) regarding the new print@UCL service. If you have a question or query which is not addressed by these, please email the print@UCL team at: printproject@ucl.ac.uk


What is print@UCL?

“A sustainable and highly available print service that allows UCL’s staff and students to print, copy, scan and fax quickly and easily”

• Managed and supported by ISD

• Pro-active monitoring and consumables management

• 6 different device types (MFDs to printers)

• Devices available campus-wide for use by anyone on the service

Why is UCL doing this?

  • The University currently consumes around 120,000,000 sheets of A4 paper each year and is committed to implementing policies that will reduce this figure
  • By introducing and following the policy outlined, UCL can potentially reduce it's CO2e by 206.3 tonnes per year*
  • Easy to use system
  • More functionality on MFD devices
  • Better security with secure release printing
  • Fewer models of MFDs and printers, simplifies purchasing of consumables
  • Accessible from multiple devices (Windows PC, Macs, laptops, tablets, phones)

*As forecast in a recent audit conducted at UCL, May 2012 by WRAP

When does it affect me?

  • ISD have completed a full list of departments and buildings in scope for Phase 1
  • Departmental Admnistrators (DA's)will have been contacted individually to arrange a building visit
  • Xerox will make device recommendations and placement locations which are shared with the Faculty Manager and DA's for mutual agreement with ISD
  • Once devices / locations agreed we can begin communications process and devices will begin to be rolled out May 2013 onward.

What does this mean?

  • All MFDs and print devices will be networked and shared
  • MFD/Printer settings will be defaulted to A4, mono and double sided, where possible.  Specific overrides will be required for A3, one sided and colour prints
  • Print jobs not retrieved after 24 hours will be automatically deleted from the print queues
  • MFDs and printers will be set to maximum power saving configurations, where these settings do not unduly impact usability
  • Except for rare circumstances, all printers on the print@UCL Service will be available to any student or staff member to retrieve their print output 
  • In faculties, departments and other staff areas, two "Print Representatives" will be identified per device / area who will be responsible for consumables and paper top-ups
  • Individual printers will only be allocated on an essential use basis and with business case justification (e.g. disability)
  • Students will continue to receive a free print allowance per term, and then charged for output after this allowance has been used
  • Faculties and departments will still be able to provide "free" printing to their students on the Sustainable Managed Print Service, however, the Faculty or Department will be charged back at the same rate as the student

How does this affect me?

• The Xerox solution provides secure printing facilities to all users

• The solution uses the UCL ID card to access options on all MFD devices

• All users will need to register via a single sign-on at first time use

• Users will be able to use their existing ID card

• User will still be able to access the solution by using their UCL log-on if they have mislaid or lost their ID Card

• Users will send print jobs to a single print queue (name to be communicated out)

• The print process at a high level:

a. Users go to the nearest MFD and swipe their ID card on the card reader

b. The MFD recognises the user and offers them the list of print jobs sent by the user

c. The user selects the print job(s) they wish to print

d. The selected print jobs are released within seconds

e. The user can choose to delete any unwanted jobs, therefore avoiding wasteful printing.

f. All un-released print jobs will be deleted after 48 hours

Which devices print mono (black & white)

Printers


Phaser™ 3320V_DNM

Network connected B/W 35 ppm. Automatic 2-sided, Booklet printing, Collation, Custom page size, Earth Smart, Fit-to-page, N-up, Poster printing, Scaling, Toner save mode, Watermarks

Input Capacity 300 Pages


Phaser™ 4600V_DTM

Network connected B/W 55 ppm printer with (2) Letter/Legal trays and a hard disk drive. Duplex printing, N-up printing, Booklet & Poster printing, Watermarks, Auto Fit, Negative & Mirror image printing and high speed printing for PDF documents. Optional third paper tray brings capacity to 1,100 sheets.

Input Capacity 1,100 Pages

2 Paper Trays

Multifunctional Devices

MFP3635V_XT

Network connected digital B/W Floor model MFD 35 ppm providing Print, Copy, Fax and Scan to Email functionality. Robust copy functionality including reduce/enlarge, n-up printing, confidential printing (secure print), scan while printing, and network authentication. (1) 500 page tray adjustable up to A4 media size with an option for a second tray and stand, 50-page Automatic Document Feeder and a first page out of 4.6 seconds.

WorkCentre™ 5845V_F

Network connected digital B/W Floor model MFD 45 ppm providing Print, Copy, Fax and Scan to Email functionality. Robust copy functionality including reduce/enlarge, n-up printing, confidential printing (secure print), scan while printing, and network authentication. (2) 500 page trays adjustable up to A3 media size, High Capacity Tandem Tray (1600 + 2000) 100-page Automatic Document Feeder and a first page out of 4.6 seconds.

Which devices print in colour?

ColorQube 8900_ASM

Network connected 44 Black and White ppm and 44 Color ppm providing Print, Copy, Fax and Scan functionality. Robust copy/print capabilities including n-up printing, secure print, scan while printing, scan/store/reprint, Network authentication, enhanced security features.Scan to Email (1) 500 page tray adjustable up to A4 media size, Automatic Document Feeder and a first page out of 8.5 seconds

Work Center 7830V_T

Network connected 30 Black and White ppm and 30 Colour ppm providing Print, Copy, Fax and Scan functionality. Robust copy/print capabilities including reduce/enlarge, n-up printing, secure print, scan while printing, scan/store/reprint, Network authentication, enhanced security features. Fax from PC (LAN fax). Scan to Email with smarter PDF output (2) 500 page trays adjustable up to A3 media size, 50-sheet stapling finisher, 110-page Automatic Document Feeder and a first page out of 6.4 seconds

Work Center 7855V_F

Network connected 55 Black and White ppm and 55 Colour ppm providing Print, Copy, Fax and Scan functionality. Robust copy/print capabilities including reduce/enlarge, n-up printing, secure print, scan while printing, scan/store/reprint, Network authentication, enhanced security features. Fax from PC (LAN fax). Scan to Email with smarter PDF output (2) 500 page trays adjustable up to A3 media size, 50-sheet stapling finisher, 110-page Automatic Document Feeder and a first page out of 6.4 seconds

Who do I contact if I have any questions?

Page last modified on 04 jul 13 13:36