Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.
SITS (Portico) will be unavailable due to an upgrade from 16:00 on Friday 2nd December and will be back online at 09:00 on Tuesday 6th December.
Digital Presence are pleased to announce the launch of the first two UCL websites to be built in Drupal, the new content management system: the Brain Sciences faculty site and the Teaching and Learning portal.
On Thursday 1 December at 8am, there will be a network router firmware upgrade. This is to address several security vulnerabilities. All Network connectivity (e.g. internet, email) should be considered unavailable for 10 minutes and further at-risk until 9am for the affected buildings listed below. We apologise for any inconvenience this may cause.