UCL Information Services Division


Information Services Division

Central IT services for all UCL students and staff

Infiormation Services Division - Central IT Services for UCL staff & students

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Change your password

Connect your device to WiFi

Log in to Moodle

Log in to email (Outlook Web App)

Remote access to Desktop@UCL

Find out about IT services at UCL

Welcome to UCL! This is your guide to central IT services at UCL to get you up and running with your IT account.

Our Services

Help & Self-service Resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

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ISD Service Desk

Resources for...

IT for the Institute of Education

IT for IOE

If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.

Service News

Problems with web access and use of Myview and MyFinance - 25 October 5pm

This morning, problems were reported accessing UCL websites both internally and externally. ISD staff reinstated network access after about an hour but access has been intermittent and fairly slow throughout the day.

Additionally UCL staff were unable to access HR related applications including Myview, and MyFinance was unavailable for several hours.

ISD staff are working to get services running normally again as quickly as possible. MyFinance and Myview are now available but should be considered at risk for at least the rest of today. As soon as we have any updates on service availability we will keep users informed using ISD Service News and our Twitter account.

Please report any other issues to the ISD Service Desk.

WiFi on Apple IOS10 - Friday 30th September 2016

The Wi-Fi Assist feature is automatically enabled on IOS 10.   This feature seamlessly provides more reliable Internet connections when the Wi-Fi is weak. However, the feature switches to cellular data network and can result in high data charges.

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