Information Services Division

Central IT services for all UCL students and staff

Most Popular

Our Services

Help & Self-service Resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

Please enter a search term

News & Events

What did you want? - “More storage” When are you getting it? - “Now! ”

Good news from Information Services Division. All UCL staff and students will be upgraded to 50GB of personal storage on the network. Plenty for all your data needs for the near future and a vast increase from what most of you currently have. With more than 40,000 accounts to upgrade, migration to the new filestore will take a while; we will be migrating groups of users together at a time.

Tuesday 17th February, 3:15pm - UCL Malware Email Warning

UCL is currently the target of a malware email attack. Several compromised accounts inside UCL are being used to send attachments with malware/viruses. The source looks trustworthy because the sender is a member of UCL staff; if you are not expecting an attachment from another staff member, please do not open it immediately. Contact the sender and ask if they sent you an attachment.

Adobe software licensing change

From 21 February 2015 you will no longer be able to purchase licences for Adobe CS6 and will need to purchase an annual licence for their new Creative Cloud instead.

 More About ISD