Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.
ISD would like to apologise for the problems UCL staff have had over the last few days using Desktop@UCL and the N: and S: file stores.
We have continued to monitor the services over the weekend and all services are operating normally.
RPS (Research Publication Service) will be upgraded from version 4.16 to 5.3:
PLANNED OUTAGE PERIOD:
On 23 March, we plan to move UCL’s Single Sign-on service to a new server and update the design. The Single Sign-On page is used for logging into some UCL web applications such as the software database, journals, self service portal etc.