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UCL Information Services Division

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Information Services Division

Central IT services for all UCL students and staff

Infiormation Services Division - Central IT Services for UCL staff & students

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Change your password

Connect your device to WiFi

Log in to email (Outlook Web Access)

Remote access to Desktop@UCL

Log in to Moodle

Our Services

Help & Self-service Resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

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ISD Service Desk

IT for the Institute of Education

IT for IOE

If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.

Service News

Changes To Single Sign-On Tuesday 25th April 2017

On Tuesday 25th April, we plan to move UCL’s Single Sign-on service to a new server and update the design. The Single Sign-on service is used for logging into some UCL web applications such as the software database, journals, self-service portal etc.

We don’t expect there to be any impact to you, although the service will officially be “at risk” between the hours of 9am and 1pm. This means that the sign-on page could potentially be unavailable during this time. After the work on the25th April you will see a new look sign-on page.

If you experience any unexpected issues, please contact the ISD Service Desk on 020 7679 5000 (internal 25000) or via www.ucl.ac.uk/isd/help.

Possible Wi-Fi service interruption 21 April - 5 May 2017

We are carrying out some work on our Wi-Fi infrastructure across the UCL estate over the next three weeks. The list of dates and affected buildings can be seen below. The changes will occur at 08:00 on the given date. No service impact is expected, but all affected Wi-Fi services (eduroam and UCLGuest) could potentially be unavailable for a short period. The work will finish by 09:00 each day.

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