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Connect to live@UCL with your email client program

Click on your email client program (see links under 'Recommended' and 'Not fully supported' below), for full instructions on how to connect.


***  Wave 15: We are in the process of updating these instructions to reflect the Wave 15 changes. Updated instructions will have '(Wave 15)' added to the link name. 

If you need to update your connection settings for your existing IMAP/SMTP/POP email client, please refer to this table. ***

wave15_pop_imap_smtp

                                   Recommended



The following programs are recommended by ISD and are fully supported by the ISD Service Desk.

These programs give you Exchange Mode. Exchange Mode provides full functionality of E-mail, Calendar and Contacts:

  • Enables you to synchronise E-mail, Calendar and Contacts with your iPhone, iPad, Windows Mobile & Android-based phone.
  • If you use MAPI with Outlook you will also benefit from having a locally cached copy of your emails and Calendar in the event of a network failure. This will allow you to continue working until network connectivity is resumed
  • Provides the facility to share Mailboxes, Tasks, Contacts & Calendars.
  • Advanced email options such as: recall sent messages, out-of-office, deferred sent messages, send a copy of an email as an attachment and more...


Mso10

Windows:

MS Outlook 2010 (Wave 15)

MS Outlook 2010 (on Staff WTS 2010)

off2011

Mac:

MS Outlook 2011

OWA icon

On any platform (web access):

Outlook Web App (OWA)


                                   Not fully supported



The following programs work with live@UCL but without full functionality, and are not fully supported by the ISD Service Desk.

Mso07
MS Outlook 2007
Ent08
MS Entourage 2008 WS Edition (Mac)
AM

Apple Mail (Mac) (ICAL) Snow Leopard 10.6 (Wave 15)

The following (not fully supported) programs can only be used via IMAP or POP (not Exchange Mode).

Please be aware:

IMAP:

  • Enables you to check ONLY E-Mail but a copy of your data is left on the IMAP server allowing the same account to be accessed\administered from multiple computers.
  • Calendar access will need to be via the Outlook Web App (OWA)

POP:

  • Downloads all your emails onto your computer, therefore should your computer experience a fault, you are at risk of losing all your emails.
  • There is NO calendar/mailbox/contacts sharing functionality.
  • You will only be able to access your E-Mail from one PC as the data is stored locally.  If you have POP connections to the same account but on different PC's this will result in data being held separately and therefore now centralised.
Tb

*** Wave 15:If you need to update your connection settings for your existing email client, please refer to the IMAP/SMTP/POP table at the top of this page. 

IMAP:

Thunderbird 17 (Windows 7) (Wave 15)

Thunderbird 17 IMAP (Mac) (Wave 15)

Thunderbird 15 (Linux)

POP:

Thunderbird 17 (POP) (Wave 15)

AM

*** Wave 15: If you need to update your connection settings for your existing email client, please refer to the IMAP/SMTP/POP table at the top of this page. The full Apple Mail IMAP (Mac) instructions page is being reviewed for Wave 15 changes and will be published soon.

IMAP:

Apple Mail IMAP (Mac)


If you are not using any of the above E-mail clients or need to find where to see your current connection settings, please visit OWA connection settings.

Page last modified on 12 sep 13 10:12