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Information Services Division

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Contact Abzorb 

Helpdesk Tel: 01484 405300 

Email Abzorb: customercare@abzorb.co.uk

  • Order has not arrived
  • Welcome pack email has not been received
  • Portal password has not been received
  • User billing is incorrect
  • User leaves UCL or changes name
  • Hardware/SIM card/network faults

Contact Departmental Administrator 

  • Device lost/stolen (inc. replacement orders) 
  • Call bar to be removed More data is required 

Contact ISD Unified Communications and Collaboration team 

Email the Unified Communications team

  • Addition of new authorised personnel 
  • Billing has not appeared on MyFinance 

Telephone and ISD IT Services Pages