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Analogue telephones
There is a charge for all standard issued analogue desk telephone handsets will be introduced on all requests made by departments to ISD this will be payable via eIDT for the amount of £20 each.
This means that any department request for a new line where a telephone is installed the requester must have an eIDT already approved and in place and the reference number from ISD Finance be given on the request for the amount of £20 per handset required.
This also applies to the request of any replacement analogue telephone handsets where a line already exists but just a new handset is required. Please send the request to the Unified Communications team.
If an eIDT has not been processed before the request made then the requestor will be asked to arrange this before the job is completed.
For any other type of desk handset request on the current Siemens analogue system a charge will also be made as it has been previously. i.e desk telephone with handsfree speakerphone or a Siemens digital telephone with CLI.
On request for any other type of telephone required a price will be issued to the requestor at the time of the request.
CISCO VoIP telephone devices (unchanged)
All new and replacement standard Cisco VoIP devices already require a eIDT of £300 each to cover the cost of the Cisco Device and Associated Licences for use on the phone system.
If an eIDT has not been processed before the request made then the requestor will be asked to arrange this before the job is completed.
For any other type of CISCO VoIP Device outside of the standard desk phone - a quote will be obtained from our supplier and it is the responsibility of the requester to arrange the order and subsequent delivery.
Once the device(s) are delivered please contact the Voice Team by emailing the Unified Communications team who will arrange installation. Please provide any relevant information when emailing.