WiFi (Wireless Networks)
There are two WiFi services available at UCL – eduroam which is for UCL staff and students as well as those visiting from other eduroam participating institutions, and UCLGuest which is for visitors to UCL.
Explore WiFi services
WiFi network for UCL staff and students available throughout UCL.
WiFi access for visitors to UCL
Please note: To use the UCL Guest service you must have a sponsor at UCL who can request a UCL user account for you.
Other services and information
Help and self-service resources
- Where is eduroam Wi-Fi available?
- What is my IP Address?
Upon successful authentication, your IP address is automatically allocated using DHCP.
For Internal users (@ucl.ac.uk), a Private IP address from 10.111.0.0/16 is allocated. When accessing resources (e.g. Internet, Email) your address will be translated to one of the following:
- 188.8.131.52/22 (184.108.40.206 - 220.127.116.11)
- 18.104.22.168/19 (22.214.171.124 - 126.96.36.199)
- 188.8.131.52/19 (184.108.40.206 – 220.127.116.11)
- 18.104.22.168/20 (22.214.171.124 – 126.96.36.199)
- 188.8.131.52/21 (184.108.40.206 - 220.127.116.11)
Traffic on this subnet is presented Inside the Institutional Firewall (IFW).
For External users (not @ucl.ac.uk), an IP address from the 18.104.22.168/22 (22.214.171.124 - 126.96.36.199) subnet is allocated. Traffic on this subnet is presented Outside the Institutional Firewall (IFW).
To determine your actual IP address you can either check your adapter configuration or type "My IP Address" in your web browser search engine.
- How do I connect to eduroam at other institutions?
You use the same connection instructions and UCL userid and password at other Institutions as you do here at UCL. We (UCL) are currently at JRS Tier-2 - this allows the Institution to support either WPA/TKIP or WPA2/AES encryption (or both) - UCL supports both. Support at other Institutions may differ. It is therefore recommended you (a) check eduroam works here at UCL and (b) check the JRS eduroam web site for details on the status of eduroam at participating Institutions.
- What is eduroam?
eduroam is a JANET Roaming Service (JRS) that provides an infrastructure for a user to use their UCL credentials (e.g. firstname.lastname@example.org) to access the Internet from UCL or any participating Institution. The instructions for connecting are the same regardless of location. However, it is recommended you (a) check eduroam works here at UCL and (b) check the JRS eduroam web site for details on the status of eduroam at participating institutions.
- How do I connect to eduroam?
eduroam is supported on any Wi-Fi enabled device. View our connection guides for instructions on how to set eduroam up on your device.
WiFi news & related information
About the service
The Wi-Fi Assist feature is automatically enabled on IOS 10. This feature seamlessly provides more reliable Internet connections when the Wi-Fi is weak. However, the feature switches to cellular data network and can result in high data charges.
Published: Sep 30, 2016 1:41:25 PM
Earlier network issues in Ian Baker House caused by damaged cables have now been resolved by remedial works.
Published: Jan 27, 2016 9:39:02 AM
The incompatibility issue of Windows 10 and FSecure version 12 anti-virus has now been resolved along with the Mac OS and Sophos anti-virus incompatibility issue.
Published: Jan 21, 2016 8:41:41 AM