Information Services Division


UCL Virtual Private Network (VPN)

The UCL Remote Access VPN Service provides a resilient, secure means of accessing private UCL corporate central services from off-site locations.

What can I access?

Services that can be accessed whilst connected to the UCL Remote Access VPN service, that are not otherwise available for access from outside UCL, include:

  • MyView (HR system)
  • MyFinance (UCL Finance system)
  • ISD central filestore
  • UCL Microsoft Key Management Server
  •  Management Systems Database Servers
  • UCL Desktop data/applications

How do I connect?

When away from UCL just click the button below to access UCL VPN:

Connection guides

If you need any assistance with connecting to the UCL VPN the please refer to the  connection guides below for more detailed information on your Operating System.

The following platforms are not currently supported. However, a VPN client is available for them and generic instructions are provided.

NOTE: Testing has not been carried out on these devices.
You are installing the application onto your machine/device and configuring the client entirely at your own risk and no guarantees can be made that they will work.

Other Operating Systems (including support for Microsoft Mobile) are not currently supported but may be supported in the near future. Information will be added on this page when available.

Help & Support

Please see the help & self-service resources page for further details.

Important Information:

Windows  - FSecure firewalls issue

Currently Fsecure firewall may not be detected. If you are affected, as a temporary workaround, enable the Windows firewall.

Information will be posted here when this is resolved and the Fsecure firewall is detectable again allowing users to turn off the Windows firewall

See the help & self-service resources page if you are having any further issues

Windows 8.1  - "Failed to initialize subsystem"

A Microsoft patch to the Windows 8.1 Operating System has resulted in some Windows 8.1 VPN clients displaying the error:

“Failed to Initialize connection subsystem”

A Microsoft fix is available. See the troubleshooting and known issues page