Digital Skills Development

Meet the Digital Skills Development team.

The Digital Skills Development team is led by Caroline Norris. The team provides training and support to students and staff in the development of digital capabilities.

	Caroline Norris Head of Digital Skills Development	Caroline has been involved in 'IT Training' for over fifteen years at UCL and set up and ran the Open Learning Centre, managed the European Computer Driving Licence programme and has overseen both staff and student IT training programmes over the years. She currently manages the Digital Skills Development team which provided training and support for both staff and students to develop their digital capabilities to meet their personal, professional and academic needs. As well as leading the team, Caroline manages and promotes UCL's LinkedIn Learning provision which offers a wide range of video tutorials in creative, business and technical skills and works closely with other training providers as part of the MyLearning team. She also coordinates student induction activities for ISD. Caroline has a particular interest in employability and the neuroscience of learning.
	Jim Tyson Senior IT Trainer	Jim came to UCL in 2005 having previously worked at the Policy Studies Institute, where he supported research computing, and Birkbeck College, where among other things he taught Applied Computational Linguistics (this was an easy gig because no one knew what it was). His first post at UCL was a joint appointment with the then Graduate School. He has worked in almost all areas of Digital Skills training including mainstream off the shelf applications such as Microsoft Office and UCL enterprise applications such as Portico. He has developed training in programming skills and in the Unix operating system. Over the years Jim has also promoted skills in data analysis software including SPSS, Stata and R. Jim is a member of the ucisa Digital Capabilities Group and has worked on the last two of the group's Digital Capabilities Surveys of the UK Higher and Further Education sectors.
	Rebecca Wilson Initial Teacher Education: Teaching Technology Specialist	Rebecca Wilson has worked for over 20 years as part of the Initial Teacher Education programme at the UCL Institute of Education – the team rated ‘outstanding’ by Ofsted. As part of the UCL Digital Education Team Rebecca continues to promote the innovative use of new technologies as a teaching and learning tool and seeks to develop the skills and knowledge of UCL staff and students. She devises and teaches a range of digital technology sessions and modules in liaison with course teams and delivers sessions on the ISD Digital Skills Development programme. She also works with academic departments to support teaching and learning with technology including initiating global technology projects and facilitating and disseminating innovative digital pedagogy.
	Katy Foster Digital Skills Development Coordinator	Katy joined UCL in 2016 and has previously worked in Registry Services in Student Funding and Student Support and Wellbeing. She offers administrative and coordination support to the Digital Skills Development team.