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Meet the Digital Education Support team.
The Digital Education Support Team led by Anisa Patel provides cross-functional support across all Digital Education Products.
 | Anisa Patel Head of Digital Education Support
| Anisa joined UCL in 2019, where she has worked as the Digital Education Services Specialist, Head of Digital Assessment and currently leads the Digital Education Support Team. Her current role is to lead a cross-functional team which supports multiple products across the Digital Education Department, as well as working closely with the faculty learning technology leads. In her previous positions, she worked at QMUL(Queen Mary University of London) in multiple learning technology positions with a focus on support, teaching and specialism in core digital technologies (VLE, Lecture Capture, Assessment) and has also taught on the Postgraduate Certificate Academic Practice (PGCAP) programmes, F2F and Distance learning modules. She previously worked as the Head of Digital Assessment to lead a new team to encourage the adoption of digital assessment at UCL, including the use of a new assessment platform, Wiseflow. She holds a PGCE in Education, Masters in Science, CMALT and has a good understanding of Agile ways of working and practices. |
 | Zaman Wong Digital Education Services Manager | Zaman has been working in various departments of ISD since 2008, joining the Digital Education Services team in 2012 to provide E-Learning training and support.
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 | Pauline Harding Digital Education Support Analyst | Pauline joined UCL in 2012, becoming a member of the Digital Education team in December 2021. With a keen interest in supporting technologies that facilitate and enhance learning, Pauline provides support of Digital Education core services such as Moodle, Lecturecast and Turnitin. |
 | Tom Walters Digital Education Support Analyst | Tom has been working for ISD since February 2017 when he was a UCL History student, joining on a permanent basis in April 2021. He moved to the Digital Education team in January 2022 and enjoys fixing problems, with a strong focus on improving staff and students' online experience at UCL. |
 | Irina Niculescu Senior Learning Technologist | Irina joined UCL in May 2023 as a senior learning technologist with a focus on training and staff development. Empowering others to take advantage of the transformative potential of technologies and digital practices is central to her work. She enjoys collaborating with academics to provide consultancy for the pedagogy of learning design within blended and online contexts. She has been working in Higher Education since 2015. In her previous role, at University of Surrey, she managed a team of learning designers, led staff development programmes, digital education projects and student-staff partnerships. Also, she has taught on an MA in Education and Learning and Teaching PG Cert programmes. Irina is currently exploring and training in approaches to systemic modelling of change. She is particularly interested in the human and social aspects of digital practices. |
 | Christina Ioanna Galliou Learning Technologist | Christina holds a Master of Education and Technology from UCL and is a published author in accessible design bringing a wealth of expertise in Learning Technologies and E-Learning. Prior to joining UCL at 2023 she was a Learning Technologist at London Business School and before that an E-Learning Content Developer at King's College London. Within UCL, Christina supports a range of learning technologies, collaborates cross-functionally with the teams in digital education, focuses on staff development and training, and provides another line of support for learning technologists at UCL. |
 | Wan Ling Wong Digital Education Support Analyst | Wan Ling joined the Digital Education team in August 2024. Prior to this, she served as a Digital Learning Officer at the University of Nottingham and was previously engaged in educational innovation at HKUST. Outside of work, Wan Ling is also a Chinese calligrapher. |