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Desktop services

desktop@UCL for students and staff desktop services on campus and by remote access on a range of devices.

Desktop services for staff and students

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Student desktop services

There are two ways to access your desktop and apps

desktop@UCL PC services in computer workrooms and lecture theatres

Student PCS on campus - desktop@UCL PC

desktop@UCL is available in computer workrooms, lecture theatres and halls of residences.

Access your files, apps and desktop from anywhere with desktop@UCL Anywhere

From your own computer - desktop@UCL Anywhere

This service allow you to access your applications, files and desktop from your own computer or device.

Staff WTS and ADS desktop services for staff

Staff desktop services

We offer two desktop services:

  • Staff WTS 2010
  • Administrative Desktop Service (ADS)

Find out more about these services and how to use them.


desktop@UCL service

desktop@UCL service for staff

There is currently a pilot of the desktop@UCL staff taking place in some departments at UCL. desktop@UCL is currently only a service for students, but will soon replace the existing WTS and ADS staff services.

Find out more about the desktop@UCL for staff project

Help & Self-service Resources

Top queries

Can I save to the desktop?
I am unable to find documents I had saved on the desktop for either Myriad or WTS
How can I scan my documents or devices for viruses?
Where can I find a list of available applications on desktop@UCL?
Where should I save my work?

More desktop queries

Further help

Service news & related information

About the service

Software usage reporting on desktop@UCL

UCL uses a software asset management system to report on software usage and ensure software licence compliance on the desktop@UCL service. Read more about software usage tracking on desktop@UCL

Related links

News articles

Network/Power outage in Cruciform building 18/4/2015

 We currently have a power outage in the Cruciform building which is affecting the network. Desktop services in the Cruciform Library are unavailable and this may continue until Monday. We will update here if there is any change to this situation.

Published: Apr 18, 2015 6:44:17 PM

Print Charge Website Maintenance Tuesday 21 April 2015 10am- 11am

On Tuesday 21 April from 10:00AM to 11:00AM the print charge website https://printaccount.ucl.ac.uk will be undergoing maintenance, we will be applying a new certificate and configuring the load balancer.

The impact of this outage will be:

•    Students will not be able to check their account transactional history
•    Students will not be able to top up their print account credit online
•    Staff users will not be able to login to the website to check status/retain/delete    print jobs

We apologise for any disruption this may cause.

Published: Apr 14, 2015 5:46:27 PM

Call for applications to be installed on desktop@UCL and desktop@UCL Anywhere for teaching in 2015/16

Please submit your requests for applications to be installed, or upgraded, on Desktop@UCL and Desktop@UCL Anywhere for teaching in 2015/16 by completing our web form before Friday 1st May 2015. If you don’t tell us what applications you need by 1st May, there is a risk we may not be able to have your application ready for the start of term.
If you know you require an application for Term 2 in 2015/16, but have not yet finalised your choice of application or specific version, please, still inform us of this by the 1st May, so that we can plan our resources accordingly. There is a  deadline of Oct 1st for finalising the details of requests for Term 2.

You can find a list of applications currently available on our website http://swdb.ucl.ac.uk/?filter=DesktopPC

Published: Mar 31, 2015 12:16:36 PM