Desktop services

desktop@UCL for students and staff desktop services on campus and by remote access on a range of devices.

Desktop services for staff and students

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Student desktop services

There are two ways to access your desktop and apps

desktop@UCL PC services in computer workrooms and lecture theatres

Student PCS on campus - desktop@UCL PC

desktop@UCL is available in computer workrooms, lecture theatres and halls of residences.

Access your files, apps and desktop from anywhere with desktop@UCL Anywhere

From your own computer - desktop@UCL Anywhere

This service allow you to access your applications, files and desktop from your own computer or device.

Staff WTS and ADS desktop services for staff

Staff desktop services

We offer two desktop services:

  • Staff WTS 2010
  • Administrative Desktop Service (ADS)

Find out more about these services and how to use them.

desktop@UCL service

desktop@UCL service for staff

There is currently a pilot of the desktop@UCL staff taking place in some departments at UCL. desktop@UCL is currently only a service for students, but will soon replace the existing WTS and ADS staff services.

Find out more about the desktop@UCL for staff project

Help & Self-service Resources

Top queries

Can I save to the desktop?

You can but this is not advised.  You should save documents to your N: Drive where they will be backed up every night. It is also advisable to save your documents in more than one location. Other recommended places are:

I am unable to find documents I had saved on the desktop for either Myriad or WTS

Your documents were saved during the upgrade process and can still be accessed on your N: drive.  (except Remote Cluster WTS)

You can access your documents by clicking on the Computer icon on your Desktop@UCL PC and locating the relevant folder on your N: drive.

  • Staff WTS 2010: N:\PCSettings\WTSDesktop2010
  • Staff WTS 2000: N:\PCSettings\WTSDesktop
  • Myriad: N:\rdrive\Myriad\Desktop
How can I scan my documents or devices for viruses?

desktop@UCL uses Microsoft Endpoint and you can scan individual files, folders and drives for viruses and spyware. See the Virus scanning guide for more information.

Where can I find a list of available applications on desktop@UCL?

A complete list of available applications can be found on the Available Applications page.  This will be updated as new applications or versions are made available.

Where should I save my work?

It is recommended that you save your work on the Central Windows Filestore. This is backed up every night and is password protected so is more safe and secure than other methods such as USB sticks or internal/external external hard disks 

More desktop queries

Further help

Service news & related information

About the service

Software usage reporting on desktop@UCL

UCL uses a software asset management system to report on software usage and ensure software licence compliance on the desktop@UCL service. Read more about software usage tracking on desktop@UCL

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