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Please use existing IT services whenever possible, before turning to services provided by third-parties, even if they offer free features. Find out more at Use UCL's IT Services.
Advice and tools
Frequently ask questions
- Do I need to connect to the UCL network?
Reading emails and collaborating with colleagues via Microsoft Teams can be carried out without connecting to the UCL network i.e. by using your Office 365 connection. Access is also available to the full O365 suite so you can continue to work on documents and if necessary store them on OneDrive.
- I need to use MyHR, MyFinance or work on a document that is stored on my personal Home N: drive or Shared S: drive. Do I need to connect to the UCL network?
Yes, to use MyHR, MyFinance or use the Filestore @ UCL service, you should connect to UCL via Virtual Private Network (VPN). Please note, connection to the UCL VPN should be made for the period you need access to these services. You should disconnect from the VPN when not required.
If you are using a UCL laptop with Desktop @ UCL, the UCL VPN is pre-installed. To install the UCL VPN on your personal device, please see UCL Virtual Private Network (VPN) for instructions.
- How do I connect to the UCL Virtual Private Network (VPN)
Please see the UCL Virtual Private Network (VPN) pages for instructions.