If you are a member of staff, and you are experiencing discomfort when using a keyboard or mouse, however mild, you should contact the Occupational Health Service, who will give you medical advice in relation to the severity, or otherwise, of the condition, and they may then refer you to the Disability IT Support Analyst, who can support you with your IT- or ergonomics-specific needs.
You should also involve your line manager, so that they can support you if you require assistive technology to alleviate your discomfort.
If you are a student at UCL, and you are experiencing discomfort when using a keyboard or mouse, however mild, you should contact Student Support and Wellbeing, who will advise you on the initial course of action that you can take. This may involve a medical assessment, and/or an appointment with the Disability IT Support Analyst to support you with your IT- or ergonomics-specific needs, and possible requirement for assistive hardware or software.
Ergonomic and Workstation Health and Safety
For further information on preventative measures and what to do if you suspect you have a problem please visit the Repetitive Strain Injury (RSI) & Musculoskeletal Disorders (MSD) page.