UCL eduroam Wi-Fi service issues - resolved (updated 22 May)

Update 22 May 15:00 BST 

We are please to say that the campus eduroam Wi-Fi network is functioning normally across all UCL sites and you should be able to connect as usual.

If you have any issues please report using regular channels such as by raising a ticket via MyServices.
 

Update 20 May 17: 30 BST 

Our ISD teams have successfully implemented resolutions for issues which recently caused intermittent access to our eduroam Wi-Fi network. Now that the network is running normally, we will nevertheless continue to monitor performance closely for the remainder of this week.

Tips on authenticating to eduroam, if required

For any users who experience any challenges authenticating to eduroam, we recommend that you delete eduroam from the wifi networks showing as available on your device (using the ‘forget the network option’) and then reinstate it. Further information on authentication.

We will continue to update this page regularly as needed.