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Resolved 12/9/24: Bug in Moodle assignment - 2 Sept 2024

12 September 2024

We have identified a bug in the Moodle assignment when using the Turnitin plugin. The submission file is uploaded as normal and can be viewed / graded by the Tutor in Moodle assignment, however a similarity Report is not generated.

Update 10:35 12 September 2024
This issue has now been resolved.  Please report any related ongoing issues to the Digital Education team via MyServices Moodle Staff Query form


Student view:

Moodle dile submission screenshot

Staff view:

Moodle files submission staff view screenshot

The similarity report will show as queued, but no similarity score will be returned until the issue is resolved. Once resolved all queued items will process and return a score.

N.B. Turnitin assignments are not affected.

A developer is currently working on a fix for the Turnitin plugin which when ready and tested will be deployed to the production environment as soon as possible.