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Update 19/10/20 resolved: Portico enrolments and CMIS groups issue in Moodle - 14 October 2020

14 October 2020

Update 8:30am 19 October 2020

Resolved: Portico Enrolments: The portico enrolments issue impacting some enrolments not working in Moodle, has now been resolved. 
 
Resolved: CMIS Groups Issue: The issue with CMIS groups import in Moodle has now been resolved. The groups are being created with the assigned students.
 
We apologise for the inconvenience this may have caused.
 



Digital EducationResolved: Portico enrolments

The Portico enrolments issue impacting some enrolments from working in Moodle has now been resolved.

Ongoing: CMIS groups issue

We are still working to resolve the issue with importing CMIS groups into Moodle. The advice below remains active - please use the bulk enrolment method for the time being while the technical teams identify the source of the problem.

We apologise again for any inconvenience caused.


13 October 2020

We are aware of an issue with a small number of Portico enrolments not working in Moodle, and a problem with importing CMIS groups in Moodle. Although groups are being created, students are not being enrolled into the relevant groups.

If you plan to use the groups function in the following week, we advise that you bulk enrol your students via the bulk enrolment method.

The Moodle and Portico technical teams are currently working together to identify the source of the problem.

We apologise for the inconvenience this may cause.

Digital Education