Information Services Division


VoIP firewall replacement - 24 October 2018

22 October 2018

On Wednesday 24 October between 5:30pm and 6:00pm the firewall for the VoIP telecoms service will be replaced.

There is no impact expected on the VoIP service and VoIP handsets should continue to make and receive calls as usual however the service should be considered at risk for the period.

The Netcall service to the switchboard will be unavailable for approximately 10 minutes from 5:30pm and further at risk until 6:00pm.

We apologise for any inconvenience this may cause.

UCL ISD Network Services