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VoIP Phone Service Unavailable, Saturday 28 April 2018, 9am to 1pm

25 April 2018

ISD ITSD Shared Services Voice Team is upgrading the VoIP phone service to a stable, scalable reliable and supported hardware platform.

The VoIP phone services on the new hardware will go live on 28th of April 2018 -  Saturday from 9.00 am to 1.00 pm.

The VoIP phone services in the below buildings should be considered at risk and there will be at least two hours of complete outage during this window from 9.00 am to 1.00 pm on 28th of April.

Extension Number Ranges Impacted:

UCL VoIP Phone Numbers:

56XXX           020 3108 6XXX

57XXX           020 3108 7XXX

58XXX           020 3108 8XXX

59XXX           020 3108 9XXX

65XXX           020 3549 5XXX

646XX           020 7670 46XX

057XX           020 7670 57XX

09XXX           020 7679 9XXX

IOE VoIP Phone Numbers

04XXX           020 7907 XXXX

051XX           020 7331 51XX

052XX           020 7331 52XX

053XX           020 7911 53XX

055XX           020 7911 55XX

06XXX          020 7612 6XXX

The below listed buildings are served by complete VoIP phone service or partly by VoIP phone service.

1-19 Torrington Place

16-18 Gower Street

170 Tottenham Road

175 Tottenham Road

222 Euston Road

22 Gordon Street

55 Russell Square House

66-72 Gower Street

90 High Holborn MRC

91 Gower Street

IOE-Emerald Street

KLB

IOE 20 Bedford Way

Maple House

Maple House 1st Floor

Medawar

MRC Bedford Place

Pearson Lewis

Physics

Rayne

Anatomy Building

Andrew Huxley

Bentham House

Bidborough House

Bernard Katz

Boston House

Camley Street

Chenies Mews

CRUC

Charles Bell House

Royal Free Hospital

Roberts

Russell Square House

Senate

Shoreditch

SMLG ISD

SMLG

School of Pharmacy

Torrington Place DC

Tavistock Square

Clare Hall

Courtauld Building

Drayton House

Glimmer Sainsburys

Gordon House

Hear East

IOE-10-18Ws

IOE-24-28Ws

IOE-55-59Gs

IOE-9-11Eg

ULU Careers

VP International

Wilkins

90 Tottenham Court Road

97 Tottenham Court Road

Central House

VoIP Phone users in the above buildings with the extension number ranges listed above will not be able to make or receive any calls.

We apologise for any inconvenience this may cause.

ISD ITSD Shared Services Voice Team

UCL - Information Services Division