Information Services Division


Problems with email notifications for UCL Training Booking system - 4 October 2017

4 October 2017


We are receiving reports that staff and students attempting to book courses through the UCL training booking system (STBS) are not receiving the confirmation, joining instructions and reminder emails that the system should generate. These emails may include further course information and the location of the course.

This is being looked at as a matter of urgency and we apologise for the inconvenience caused. If you believe you have booked a training course in the last few days you can check by going to: UCL - Single Training Booking System.

Course providers are aware of this issue and will send out joining instructions manually until the problem is resolved.